Media Operations Manager

Posted 11 Days Ago
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Stockholm, SWE
In-Office
Senior level
AdTech • Marketing Tech
The Role
Manage media operations by tracking order status, resolving invoicing blockers and discrepancies, handling manual invoicing, producing Marathon reports, supporting audits and client reporting, and assisting with client and media setups. Serve as a first point of contact for operational issues, provide system guidance, and support smooth cash flow and client service through accurate financial administration.
Summary Generated by Built In

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Role Summary and Impact

As Media Operations Manager, you will contribute to stable processes and a high level of service for our client teams. You will be an important problem-solver and knowledge partner in matters related to order systems, reporting and administration. In this role, you will ensure our “brilliant basics” for clients by supporting client-facing roles in Marathon and other administrative matters, such as reporting, audits and the onboarding of new clients and employees. Together with the team, you will actively work to secure cash flow by following up on order status and supporting the resolution of any issues.

What you’ll do:

  • Follow up on order status and, together with order owners, ensure orders can be released for invoicing on time.
  • Identify what is blocking invoicing and drive the dialogue forward with the right stakeholders.
  • Manage manual invoicing routines for selected clients.
  • Investigate and resolve discrepancies and provide order owners with clear guidance when action is required.
  • Produce reports from Marathon, for example as input for audits and client reporting.
  • Support client teams with matters such as internal corrections, currency questions, client and media set-ups and contract-related questions.
  • Act as a first point of contact for operational issues, resolving what you can directly and guiding matters onward when other expertise is needed.
  • Contribute system knowledge and business understanding to find solutions that work for both WPP Media and the client.

Skills and Experience 

This role suits someone who combines business understanding, financial accuracy and a strong service mindset. You are structured, solution-oriented and enjoy creating clarity, solving operational issues and helping others move forward. With precision, pragmatism and clear communication, you want to work close to the business and contribute to smooth media operations.

We believe you have:

  • At least five years of experience in media, advertising or marketing, with a strong understanding of how the industry operates.
  • Experience with financial systems and working with accounts receivable or accounts payable.
  • Excellent spoken and written Swedish and English.
  • The ability to work in a detail-oriented, independent and highly responsible way.
  • A service-minded and solution-oriented approach.

Experience with Marathon, either on the finance or media side, is considered an advantage.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising.

In Sweden, our benefits include a SEK 3,000 wellness allowance, a 37,5-hour workweek, half-days and “klämdagar" off, 30 days of vacation, and two paid volunteer days per year. WPP Media Sweden is a member of Almega, and all employees are covered by a collective bargaining agreement (kollektivavtal), which ensures occupational pension, insurance, and other negotiated terms. We host regular team activities, knowledge-sharing sessions, and wellness initiatives throughout the year.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
  
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Application

This is a full-time permanent position with a start date as soon as possible. We apply a six-month probationary period.

In addition to reviewing your CV and conducting interviews, our recruitment process includes a testing phase. Selection and interviews are ongoing, so please submit your application as soon as possible.

We believe that diverse perspectives make us stronger and encourage applications from people of all genders, backgrounds, and experiences. 

Contact

If you have questions about the position, feel free to contact Mari Carlsson, Head of Media Operations, [email protected]. Due to GDPR, we do not accept applications via email. 

#LI-Promoted

Please read our Privacy Notice for more information on how we process the information you provide. 

Skills Required

  • At least five years of experience in media, advertising, or marketing
  • Experience with financial systems and accounts receivable or accounts payable
  • Excellent spoken and written Swedish
  • Excellent spoken and written English
  • Detail-oriented, independent, and highly responsible work style
  • Service-minded and solution-oriented approach
  • Experience with Marathon on the finance or media side

WPP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WPP and has not been reviewed or approved by WPP.

  • Wellbeing & Lifestyle Benefits — Wellbeing support includes a global Employee Assistance Programme and company-wide initiatives, with modern multi‑agency campuses and on‑site amenities positioned as part of the experience. This indicates a holistic focus across mental, physical, emotional, and financial wellbeing.
  • Retirement Support — Retirement offerings commonly include a US 401(k) with employer matching, though specifics can differ by operating company. This provides a recognizable savings framework that many candidates expect in large employers.
  • Parental & Family Support — Family benefits can be above average in parts of the network, such as VML’s paid parental leave for adoptive and foster parents. These signals suggest meaningful support for certain family‑forming needs.

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The Company
HQ: London
90,589 Employees

What We Do

WPP is a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.

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