Media Operations Coordinator

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Join our Global Digital Hub Team and Paid Media team as a Media Operations Coordinator in order to drive the long-term Paid Media strategy and campaign priorities. Collaborate with global and affiliate campaign leads, internal teams, and external agency partners to design and scale new affiliate support models.

Main Responsibilities

• Develop, execute, and optimize digital campaigns.
• Lead pilot programs to validate new affiliate support models and scale successful models globally.
• Align media strategies with organizational goals.
• Partner with global and affiliate campaign leads, digital marketers, and social leads for seamless campaign execution.
• Manage agency relationships ensuring quality and timely delivery.
• Plan, coordinate, and drive stakeholder engagement and timelines.
• Promote capability building through communities of practice and knowledge sharing.
• Define, measure, and evaluate paid media KPIs to provide actionable insights.
• Monitor and optimize campaign performance based on insights.
• Manage ad tracking processes with media agencies.
• Contribute to SoW, PO, activation proof, and reporting documentation.
• Maintain knowledge of brand and therapeutic area requirements.
• Champion innovative and scalable solutions.
• Support cross-functional initiatives from a global perspective.
• Ensure governance and documentation within media operations.

Qualifications

• 5+ years of experience in digital paid media with technical understanding of tracking performance, adserving, and knowledge of biddable platforms (e.g., Meta, Google, LinkedIn, programmatic).
• Bachelor's degree is required
• Experience with project/workflow management tools (Trello, Asana, Monday, Wrike, etc.).
• Strong communication skills in English; additional languages a plus.
• Comfortable with senior agency and publisher conversations on commercial/service quality topics.
• Capability to coordinate across multiple organizations and countries.
• Detail-oriented, organized, efficient with time management.
• Strong stakeholder management and customer-centric skills.
• Ability to work under pressure and manage complex issues independently.
• Quick learner, passionate about technologies.
• Dynamic and flexible in a changing environment.
• Strong project management, analytical, and technical skills.
• Good interpersonal skills to engage with senior leaders.

If you're an enthusiastic professional who is passionate about paid media operations and strategic project delivery, we would love to hear from you! Apply today to join our dynamic team and make an impact at scale.

Relocation benefits are not available for this job posting.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.