At Children’s Wisconsin, we believe kids deserve the best.
Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:
Affiliation with the #4 children's hospital in the country (according to Parents magazine)
Board-certified pediatricians (learn what it means to be 'board-certified')
Many locations spread throughout southeast Wisconsin
Commitment to population health and an increased role for pediatricians in the care of children
Doctors who are very active in their local communities
Access to many health and wellness programs designed to keep kids safe and healthy
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
Essential Functions
Adheres to all Children’s Wisconsin (CW), Children’s Medical Group, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise.
Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps
Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements.
Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time.
Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider.
Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed.
Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance.
Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs.
Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed.
Education:
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered. preferred
Experience:
Experience in a primary care, urgent care, or specialty care pediatric setting preferred
Experience in administering immunizations and other injections preferred
Experience with pediatric patients preferred
Knowledge, Skills and Abilities:
Ability to assist and support other primary care locations as requested by leaders and/or the CMG float policy.
Ability to work with a diverse patient population to promote a culturally competent environment.
Requires flexibility of time and duties in order to work in a fast paced environment.
Ability to work independently as well as within a team.
Electronic Health Record proficiency preferred.
Ability to assist and support other primary care locations as requested by leaders and/or the Children’s Medical Group float policy.
Night and/or weekend hours may be required during high volume or viral surge periods where additional patient access is needed.
Licenses and Certifications:
CMA-Certified Medical Assistant - American Association of Medical Assistants preferred
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required
Patient Care Responsibility:
Provides care appropriate to patient population and as described in applicable policies and procedures.
Clinic Schedule:
- Monday, Tuesday, Thursday, Friday 7:30am-4:00pm
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Skills Required
- High school diploma, GED, or HSED
- Graduate of a medical assistant program, or six months of patient care experience in lieu of this education
- Experience in primary care, urgent care, or specialty pediatric care
- Experience administering immunizations and other injections
- Experience with pediatric patients
- Ability to support other primary care locations under leadership direction or float policy
- Ability to work with diverse patient populations in a culturally competent manner
- Flexibility to work in a fast-paced environment and adjust duties as needed
- Ability to work independently and as part of a team
- Electronic Health Record proficiency
- Certified Medical Assistant certification from the American Association of Medical Assistants
- Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council
What We Do
Children’s Wisconsin is the region’s only independent health care system dedicated solely to the health and well-being of children. We offer a wide range of care and support for children of all ages. Our services include medical care, dental care, child and family counseling, foster care, adoption, social services, child advocacy and injury prevention
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