Meal Ordering Assistant

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Hourly range:

$20.74- $24.00 Hr.

Benefits

• Paid time off

• 401k, with company match

• Company sponsored life insurance

• Medical, dental, vision plans

• Voluntary short-term/long-term disability insurance

• Voluntary life, accident, and hospital plans

• Employee Assistance Program

• Commuter benefits

• Employee Discounts

• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Answers all incoming telephone calls and dispatches calls appropriately.  
• Generates billing information, produces check sheets and receives flight loads/meal counts.  
• Performs other duties as assigned by the Unit Manager.

Qualifications

Education:

• High School Diploma

Work Experience:

• 1 year of general office experience

Technical Skills: (Certification, Licenses and Registration)

• Must be detail oriented and organized
• Must have very good basic math skills
• Some computer knowledge required
• Good work attendance and work performance

Language / Communication Skills:

• Effective oral communication skills

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time / Part-time

Travel %: None

Exemption Classification: Non-Exempt

Internal Relationships: Unit employees

External Relationships: N/a

Work Environment / Requirements of the Job: Normal Office Environment

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title): GM, Unit or Dir, Supply Chain, or Spv, Ops

Dotted Line Manager (Title, if applicable):  N/A

Number of Direct Reports: N/A

Number of Dotted Line Reports:

Estimated Total Size of Team: 2

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver excellence as a team
• We have passion for our work and we pay attention to the little details
• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someone’s day better

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position  

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:  

Excellence 

• We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. 
• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. 

Passion 

• Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. 
• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. 

Responsibility 

• We care about what we do, and we understand the impact we have on others and the planet. 
• We always look out for each other –creating a safe workplace environment is everyone’s responsibility. 

Respect 

• Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. 
• We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. 

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

If you want to be part of a team that helps make travel and culinary memories, join us!