MCN Account Manager

Posted Yesterday
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Doha, QAT
Hybrid
Senior level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Lead account management and sales for Enterprise and Mission Critical Networks in Qatar and the Gulf. Identify market opportunities across Public Safety, Railways, Utilities, and Defense; develop customer relationships; drive profitable sales, orders, and profitability; coordinate with EMEA MCN Business Development and cross-functional teams; negotiate public and private procurements and execute go-to-market strategies.
Summary Generated by Built In
Join our Team
About this opportunity:
Join our dynamic team at Ericsson as an Account Manager for Enterprise and Mission Critical Networks in Qatar, as part of our Customer Unit Gulf Team. Reporting to the KAM of Mission Critical, you will play a crucial role in identifying and capitalizing on market opportunities, while establishing market leadership across the key verticals of Public Safety, Railways, Utilities, and Defense within the Customer Unit Gulf.
What you will do:
  • Position Ericsson as a thought and technology leader, grow our business, and build strong customer relationships.
  • Generate profitable sales and develop long-term business in the area of Enterprise and Mission Critical Networks.
  • Together with the EMEA MCN Business Development expert team, identify and secure short-, mid-, and long-term business opportunities for profitable growth.
  • Create and improve customer relationships.
  • Apply Go-to-Market models and competitive commercial models and strategies.
  • Lead with integrity to delight Enterprise and Mission Critical Networks customers and offer best-in-class solutions.
  • Drive negotiation in both private and public procurement scenarios.
  • Identify and leverage market opportunities to establish and strengthen our leadership position within the targeted verticals.
  • Drive orders booked, net sales, profitability, and cash flow, including effective management of working capital.
  • Develop a deep understanding of existing and potential customers' businesses, operations, and objectives to tailor solutions that meet their needs.
  • Sales Coordination: Lead and orchestrate sales engagements across the Gulf geography, ensuring a unified and coordinated approach with the EMEA MCN Business Development expert team.
  • Foster strong collaboration with cross-functional teams to ensure seamless execution of business strategies and customer satisfaction.

The skills you bring:
  • BSc in Engineering, Business Administration, or a related discipline.
  • 5+ years of experience.
  • Proven experience selling within vertical sectors such as Public Safety, Railways, Utilities, and Defense.
  • Proven experience in account management within the ICT industry, with a focus on Mission Critical Networks.
  • Strong understanding of Public Safety, Railways, Utilities, Oil and Gas, Ports, Mining, and Defense sectors and their unique communication needs.
  • Exceptional ability to build and maintain strategic customer relationships.
  • Expertise in consultative selling and commercial acumen.
  • Demonstrated success in driving sales performance and achieving profitability targets.
  • Excellent strategic thinking, negotiation, and problem-solving skills.
  • Ability to work effectively across diverse geographies and cultural contexts.
  • Strong leadership and communication skills, with a commitment to collaboration and teamwork.
  • Fluent in English; Arabic is preferred.

Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Qatar (QA) || Doha
Req ID: 786012
#BI-Hybrid

Skills Required

  • BSc in Engineering, Business Administration, or related discipline.
  • 5+ years of experience.
  • Proven experience selling within verticals: Public Safety, Railways, Utilities, Defense.
  • Account management experience within the ICT industry, focusing on Mission Critical Networks.
  • Strong understanding of Public Safety, Railways, Utilities, Oil and Gas, Ports, Mining, and Defense sector communication needs.
  • Ability to build and maintain strategic customer relationships.
  • Expertise in consultative selling and commercial acumen.
  • Demonstrated success driving sales performance and achieving profitability targets.
  • Excellent strategic thinking, negotiation, and problem-solving skills.
  • Ability to work effectively across diverse geographies and cultural contexts.
  • Strong leadership and communication skills, commitment to collaboration and teamwork.
  • Fluent in English.
  • Arabic language skills.

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
  • Retirement Support 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
  • Leave & Time Off Breadth Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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