At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers.
- Drive sales volume via high-volume outbound cold calls, lead generation by your own (no SDR support), and closing sales with our single-location customers
- Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media
- Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client
- Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellness, and beauty businesses
- Act as a trusted guide for prospective clients, helping them find the best-fit solutions for their unique needs and goals
- Build authentic relationships that drive net new pipeline growth
- Stay organized and ahead of the curve by tracking all interactions and opportunities in Salesforce, Salesloft, Gong, and other sales tools with precision
- Consistently hit and exceed monthly and quarterly goals, fueling your personal success and the company’s momentum
- Stay sharp on product updates, competitive insights, and industry trends to always bring the best advice to the table
- 1–3 years of sales experience in a SaaS environment strongly preferred, with a proven record of closing deals and exceeding targets
- Eagerness and confidence to connect through cold calls and thoughtful outreach, always ready to start meaningful conversations
- Strong negotiation skills and a natural ability to navigate objections with empathy and ease
- Tech-savvy mindset, with an eagerness to grow in a wellness environment
- Enthusiasm for the health, wellness, or beauty industries, whether professionally or personally
- Exceptional verbal and written communication skills, with the ability to present ideas clearly to diverse audiences
- Strong organizational skills and attention to detail, thriving in fast-paced, dynamic environments
- Proficiency with Microsoft Office Suite and experience managing CRM systems like Salesforce
Pay transparency
It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $55,000 to $60,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Skills Required
- 1-3 years of sales experience in a SaaS environment, with a proven record of closing deals and exceeding targets
- Confidence and eagerness to conduct cold calls and outbound prospecting
- Strong negotiation skills and ability to handle objections empathetically
- Tech-savvy mindset
- Exceptional verbal and written communication skills
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office Suite
- Experience managing CRM systems such as Salesforce
- Enthusiasm for the health, wellness, or beauty industries
Playlist Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Playlist and has not been reviewed or approved by Playlist.
-
Healthcare Strength — Full medical benefits and comprehensive health coverage are emphasized, with mentions of strong ratings for parental leave and good overall coverage, aligning with a wellness-forward package.
-
Leave & Time Off Breadth — Generous flexible time off (unlimited/FTO) is consistently highlighted, supporting work-life balance and including wellness days in some accounts.
-
Wellbeing & Lifestyle Benefits — Wellness-oriented perks such as wellness stipends, Calm access, and discounted ClassPass are frequently noted and align with the company’s wellness mission.
Playlist Insights
What We Do
Playlist is the parent brand bringing together Mindbody, Booker, Kite, ClassPass, and EGYM. We are powering the experience economy and helping people live better lives, away from screens and into the moments that move them. Learn more at playlist.com
