Jobs at Playlist

Supports day-to-day People and Culture operations by managing inboxes and ServiceNow requests, responding to employee and external inquiries, maintaining confidential records, completing employment verifications, assisting with onboarding and offboarding, supporting audits and compliance documentation, and researching issues before escalation. The role also helps improve process documentation and efficiency while coordinating routine employee system updates, including the transition to Rippling.

Manage and scale global Apple and Windows endpoint fleets using Jamf and Intune. Develop scalable device-management runbooks for M&A, enforce security baselines, support systems integration, lead technical projects, resolve cross-functional workflow issues, and participate in IT escalation support. The role requires expertise in cloud platforms, identity and SSO, API integrations, endpoint compliance, security frameworks, regulatory requirements, and IT strategy.

Lead full-cycle technical recruiting for software engineering and platform roles. Partner with hiring managers on hiring plans, build pipelines for hard-to-fill positions, evaluate recruiting data and funnel metrics, and deliver an inclusive candidate experience. The role involves sourcing, stakeholder management, employer branding at industry events, cross-functional collaboration with People & Culture, and hiring across time zones in a fast-paced technology environment.

Develop and manage global compensation programs through market benchmarking, salary structures, job architecture, pay reviews, incentive design, and regulatory compliance. Build dashboards, predictive models, and executive reporting while partnering with Talent Acquisition and HR Business Partners. Improve compensation tools and processes, support international pricing strategies, and communicate complex compensation insights to stakeholders.

Oversee daily accounts payable operations, including vendor records, invoice verification, coding, payments, reconciliations, expense reports, corporate card transactions, and 1099 preparation. Review approvals and purchasing compliance, maintain vendor documentation, resolve discrepancies, support expense accruals, communicate with vendors and internal teams, and improve AP processes for greater accuracy and scalability.

Leads and scales the enterprise Technical Account Management organization, managing managers and owning customer retention, renewals, expansions, and forecast accuracy. Builds executive customer relationships, oversees technical integrations, APIs, data migrations, and complex configurations, and partners with Product and Engineering on roadmap improvements. Establishes scalable processes, reporting, coaching frameworks, and risk management while serving as the senior technical voice for strategic accounts. Frequent travel is required for onsite customer meetings and industry events.

Manage corporate governance, legal entity administration, corporate records, subsidiary maintenance, and strategic transaction support. Prepare consents, resolutions, certificates, filings, and due diligence materials; coordinate with stakeholders, outside counsel, registered agents, and service providers; track compliance and transaction deadlines; conduct legal research; and improve legal-team processes and recordkeeping.

Supports full-cycle recruiting operations by posting jobs, scheduling interviews, coordinating debriefs, managing candidate follow-ups, preparing offer letters, conducting intake meetings, and hosting virtual interviews. The role uses recruiting and background-check tools to maintain efficient hiring workflows and a positive candidate experience while partnering with recruiters, hiring managers, and candidates.

Leads global benefits governance, compliance calendars, plan documentation, HIPAA privacy and security, retirement plan oversight, leave and accommodation frameworks, vendor resilience, and benefits governance during acquisitions. Coordinates audits, remediation, risk programs, committees, and cross-functional partnerships while ensuring regulatory compliance, operational consistency, and continuity across more than thirty countries.

Own Playlist's technical GRC architecture across multiple compliance frameworks. Build and maintain a unified Master Control List, framework crosswalks, evidence workflows, and control lifecycle processes. Automate compliance evidence collection and develop AI-powered GRC tools for risk quantification, vendor assessments, and monitoring. Partner with engineering, legal, finance, auditors, and product teams to translate requirements into actionable controls and harmonize compliance across multiple brands and acquisitions.

Design and develop robust backend services and APIs for a large-scale SaaS platform. Partner with Product, Design, and QA from ideation through deployment, contribute to microservices architecture decisions, promote automated testing and monitoring, conduct code reviews, identify system risks, and mentor teammates while fostering collaboration and engineering excellence.

Build and operate reliable backend systems and APIs for high-traffic products. Responsibilities include distributed system design, data modeling, service architecture, performance tuning, automated testing, observability, incident management, and end-to-end feature delivery. The role partners with Product and Design, makes architecture decisions, mentors engineers, and applies AI-assisted development tools responsibly.

Lead and mature the global SOX 404 compliance program across multiple entities, including a newly acquired European business. Responsibilities include control design and testing, risk assessments, remediation, financial reporting controls, M&A integration, audit coordination, and cross-functional collaboration with Finance, IT, HR, Operations, Cyber Security, and external auditors. The role also supports public-company readiness, automation initiatives, and future team development.

Leads demand generation and product marketing for Playlist’s Beauty & Wellness SaaS division. Builds an AI-native marketing function, launches new AI products, manages paid and organic acquisition, owns positioning and messaging, and oversees experimentation, lead quality, conversion, retention, and payback. Partners with sales leadership, hires and develops the marketing team, manages media budgets, and contributes to divisional strategy and thought leadership.

Leads global SMB sales for Playlist’s Beauty & Wellness division, owning revenue targets, sales strategy, multi-product motions, forecasting, pipeline management, and performance reporting. Builds and manages the sales organization, establishes playbooks for AI-native SaaS products, applies automation across sales processes, oversees hiring and incentives, and contributes to divisional strategy. Requires extensive sales leadership experience, strong analytics, commercial judgment, and the ability to operate in entrepreneurial, high-growth environments.

Build and ship cross-platform React Native features for iOS and Android consumer applications. Own mobile functionality end to end, including UI, networking, persistence, offline support, testing, performance, observability, and store releases. Collaborate with Product, Design, and QA, maintain native modules when needed, and use AI-assisted tools to improve development speed and quality.

Leads strategic FP&A partnership for a B2B SaaS portfolio across Studio Fitness and Beauty. Owns revenue forecasting, annual planning, business reviews, financial modeling, scenario analysis, resource allocation, and executive decision support. Partners with general managers and go-to-market, product, and engineering leaders while leading and developing a globally distributed six-person FP&A team. Also supports process improvements, M&A, financial due diligence, and strategic initiatives.

Leads complex, cross-functional technical programs across Salesforce, product, and go-to-market teams. Owns initiatives from strategy and scoping through delivery, launch, and adoption; builds roadmaps, governance, reporting, and operating cadences; manages dependencies, resources, risks, and trade-offs; and presents recommendations to senior leadership. Partners with RevOps, engineering, BI, sales, marketing, onboarding, and support teams to drive measurable business outcomes in ambiguous environments.

Develop and improve software applications through systems analysis, coding, testing, documentation, code reviews, and reliability enhancements. The role includes identifying risks, supporting Agile delivery, participating in on-call rotations, mentoring junior engineers, delegating work, contributing to hiring, and collaborating across product and engineering teams to deliver stable, high-quality releases.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.