Matrix Manager

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Fintech • Payments • Financial Services
The Role
Lead and execute a large, Desjardins-wide program under a matrix structure: define scope, roadmap and KPIs; align stakeholders; manage team performance, finances, risks and change; report to decision bodies; ensure delivery of benefits and member/client value.
Summary Generated by Built In

You manage a large Desjardins-wide program or project. You are responsible for program or project execution, including defining the scope and roadmap, ensuring deliveries stay on schedule and setting the overall pace of the program or project. You are responsible for recommending, developing and implementing the business plan, and defining strategic directions and actions. Under a matrix structure, you manage all human resources assigned to the program or project and overall program or project performance. You oversee reporting and member/client satisfaction. More specifically, you will be required to:

  • Prioritize and align the program or project based on strategic objectives. Ensure alignment with stakeholders across Desjardins Group. Manage tie-ins between cross-sector capabilities and the foundations required for the program or project.
  • Find the right balance between short-term improvements and gains and long-term added value. Carefully manage financial performance and risks and ensure expected benefits are delivered.
  • Represent the program or project before Desjardins Group decision-making bodies and be ultimately responsible for creating value for members and clients.
  • Monitor program or project execution. Define and implement appropriate KPIs and action plans.
  • Actively manage the program or project team under a matrix structure. With the program or project team, participate in performance dialogue based on the progress indicators. Oversee change management for the transformation.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of ten years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Drive results, Ensures accountability, Strategic mindset, Teams, Vision and purpose


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-08-13

Skills Required

  • Bachelor's degree in a related field
  • Minimum of ten years of relevant experience
  • Knowledge of French
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The Company
HQ: Lévis
40,858 Employees

What We Do

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News

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