The Materials Fulfillment Manager serves as the primary point of contact for all last-mile supply-related matters within the program. This role acts as the key interface between the customer, Project/Account teams, Supply, and FIM organizations to ensure alignment of rollout plans, delivery profiles, and operational execution.
You will own and manage 3PP, warehousing, and logistics budgets within your assigned programs while ensuring governance, reporting, and KPI compliance related to last-mile supply activities.
What you will do
- Lead local delivery strategy and costing during presales in collaboration with FIM
- Own 3PP product supply presales activities
- Act as responsible lead for Service Deliverability Review (SDR + TG1) for Supply components (excluding EAB lead times)
- Serve as the primary customer interface for last-mile supply updates and queries
- Act as first escalation point (internal and customer-facing) for supply-related matters
- Chair weekly ASR / local ODM account meetings
- Manage BOQ and 3PP forecasting
- Oversee project build volume forecasting (warehousing and transport)
- Conduct inventory reviews with local ODM
- Lead Quarterly SOX obsolescence review (analysis and action tracking)
- Perform Monthly Inventory Aging Reviews and local inventory value tracking
- Coordinate local scrapping approvals
- Manage customer-specific supply requirements (e.g., pallets, labeling, compliance needs)
- Coordinate material impact analysis across relevant stakeholders
- Track customer-issued equipment claims
- Handle local 3PP order escalations with Sourcing and FIM
- Own Last Mile Cost Collector budget requests and tracking
- Provide Net Sales support
- Deliver FAS governance reporting on supply status
- Support contract review meetings with customers
- Track project costs related to last mile supply
- Support ODM operations as required
- Oversee recoveries and recycling management
- Ensure CRD alignment in collaboration with ASR
You will bring
- 10+ years of experience in management and coordination roles
- Strong background in:
- Project coordination and management
- Reporting and governance
- Financial oversight and cost control
- Supply chain / logistics management
- Stakeholder management and customer engagement
- Experience managing budgets and cost recovery models
- Strong escalation handling and influencing skills
- Excellent Communications skills
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Philippines (PH) || Taguig Bonifacio Global City
Job details: Customer Project Manager
Job Stage: Job Stage 7
Primary Recruiter: Sushmita Centeno
Hiring Manager: Rechie Yap
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
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