Purpose Statement: In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.
Key Job Accountabilities:
- Customer demand receipt and order acknowledgment.
- Creation of what-if scenarios to simulate demand change impact.
- Create and maintain a feasible Master Production Schedule, and liaise with Production Planning to execute a plan which results in product shipping on-time.
- Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.
- Able to resolve challenges through detailed instruction, policy and procedures.
Education/Experience Qualifications:
- Requires a Bachelor's degree. Typically requires 0-2 years of related experience.
Other Qualifications:
- Employee must be self-motivated with the ability to work independently and in a team environment.
- Employee must possess good written and oral communication, organizational and troubleshooting skills.
- The ability to take a proactive approach, and take ownership for all activities related to the success of the Focus Factory in order to ensure successful operations.
- Employee must work safely at all times and maintain confidentiality of all company and customer information.
- Must have computer experience with Google Workspace or Microsoft Word, Microsoft Excel, and the ability to learn Plexus Data Collection and MRP/ERP systems.
- General office equipment and materials.
Physical Requirements:
- N/A
Travel Requirements:
- Less than 40%
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Skills Required
- Bachelor's degree
- 0-2 years related experience
- Computer experience with Google Workspace or Microsoft Word and Microsoft Excel
- Ability to learn Plexus Data Collection and MRP/ERP systems
- Self-motivated; ability to work independently and in a team
- Good written and oral communication, organizational and troubleshooting skills
- Proactive approach and ownership of factory operations
- Maintain confidentiality and work safely
Plexus Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Plexus Corp. and has not been reviewed or approved by Plexus Corp..
-
Healthcare Strength — Medical, dental and vision coverage are complemented by multiple plan options and wellbeing programs, including mental‑health support, virtual physical therapy and chronic‑condition management. This breadth, alongside tax‑advantaged accounts, indicates a robust health and wellness offering.
-
Retirement Support — The 401(k) program includes a clear company match administered by a major provider, with access to financial guidance resources. This delivers dependable retirement support within the overall rewards package.
-
Leave & Time Off Breadth — Paid time off, paid holidays, paid parental leave and paid volunteer time off are part of the core package, with PTO that scales with tenure. This combination reflects comprehensive time‑away support across life and community needs.
Plexus Corp. Insights
What We Do
Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 20,000 individuals who are dedicated to providing Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing and Aftermarket Services. Plexus is a global leader that specializes in serving customers in industries with highly complex products and demanding regulatory environments. Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle. For more information about Plexus, visit our website at www.plexus.com
