Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.

Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinates with stakeholders to collect, update and manage master data for service teams and stakeholders.
• Proactively monitors master data integrity in key systems and maintains processes to support the data quality.
• Creates and oversees governing policies around master data maintenance in collaboration with regional support teams.
• Supports external audits on data quality, providing required documentation and investigating root causes of discrepancies.
• Supports improvement projects from a data perspective.
• Coordinates data migration or cleansing projects.
• Supports service teams with various administrative tasks to support Service CRM system.
• Assists service and logistics support teams as requested in troubleshooting, support and resolution of transactional issues.

CORE COMPETENCIES:

• Personal Excellence
  • Communicates appropriate information in a timely manner.
  • Communicates effectively both verbally and in writing, leveraging appropriate modes of communication.
  • Actively listens.
  • Acts with professionalism and integrity.
  • Proactively solicits feedback for continuous improvement.
  • Positive attitude and willingness to expand skillset and scope of work.
• Teamwork
  • Dependable - others can count on them to meet or exceed individual goals in a timely manner.
  • Collaboratives to solve problems.
  • Good analytical and problem-solving skills, proactively escalating when additional support is required.
  • Is responsive and acts with speed, conviction and a sense of urgency when required.
  • Demonstrates enthusiasm and a willingness to take on new challenges, responsibilities, and assignments.
• Drive for Results
  • Understands how own role contributes to the overall success of the organization.
  • Effectively prioritizes effort on the highest priority goals and objectives.
  • Takes initiative to learn and adopt new ways of doing things.
  • Advocates for new ideas by continuously challenging the status quo and suggesting process improvements.
  • Leverages defined processes and seeks appropriate guidance to reach good decisions.
  • Involves relevant stakeholders when making decisions that will impact others.

QUALIFICATIONS:

Required:

• 3+ years master data management experience.
• 3+ years experience in a service or logistics operations environment.
• Experience using SAP S/4HANA with good understanding of customer and material master data structure.
• Experience using Salesforce.
• Advanced computer skills including use of MS Excel and other office suite programs.
• Experience creating and maintaining process documentation, training materials.
• Able to occasionally accommodate early morning or late evening meetings with regional support teams.

Preferred:

• Bachelor's degree in related discipline.
• Experience working in Radiation Oncology.
• Experience in a SOX or HIPAA controlled environment.
• Experience creating professional memos or newsletters preferred.
• Lean Six Sigma Green Belt certification.

To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.

EEO Statement

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top - and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin - including individuals with disabilities and veterans.

Accuray Pay Transparency Statement:

Accuray pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Accuray Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, future potential and internal pay parity.