Rotork is establishing a new global Master Data Management (MDM) function to support our ERP transformation and enhance data quality across the business. We're seeking an experienced MDM Lead - Customer & Supplier to drive governance, standards and continuous improvement of customer and supplier master data.
This role will act as the global subject matter expert, working closely with business stakeholders, Global Process Owners, IT teams and third-party service providers to ensure master data is accurate, reliable and supports operational excellence.
Key Responsibilities
- Lead the governance and continuous improvement of customer and supplier master data.
- Develop and embed MDM processes, standards and best practices across the business.
- Partner with stakeholders to identify and implement data quality and process improvements.
- Manage relationships and performance of third-party data service providers, ensuring SLAs are achieved.
- Define and monitor data quality metrics, driving improvements where required.
- Create and maintain MDM documentation, procedures and training materials.
- Support business transformation projects with MDM expertise.
- Provide leadership and line management to MDM Analyst(s).
You'll bring:
- Proven experience in Master Data Management, Data Governance or a related field.
- Strong understanding of customer and supplier master data within ERP environments.
- Experience developing data governance frameworks, policies and standards.
- Strong stakeholder management and influencing skills.
- Experience working with outsourced service providers and managing performance.
- A continuous improvement mindset with strong analytical and problem-solving capabilities.
Why Join Rotork?
This is an exciting opportunity to shape and embed a new global MDM capability, playing a key role in improving data quality, governance and operational effectiveness across an international organisation.
Apply today to help build the future of Master Data Management at Rotork.
QualificationsCompetencies
- Ability to work collaboratively with individuals and teams both cross-functionality and geographically.
- Ability to influence and facilitate others to apply agreed standards and ways of working.
- Ability to think logically and analytically.
- Ability to deal with high levels of complexity, change and evolving processes, often at short notice.
- Well-developed stakeholder management skills
- Ability to be proactive within a fast-paced dynamic environment
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals, and food – these are the flows on which our modern world depends. Today, we’re respected and admired for our people, performance, and products. Our success flows from our commitment to engineering excellence, and that’s what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership. It’s a great time to join us and make an impact in shaping the future of our business.
#LI-Hybrid
Skills Required
- Proven experience in Master Data Management, Data Governance, or a related field
- Strong understanding of customer and supplier master data within ERP environments
- Experience developing data governance frameworks, policies, and standards
- Strong stakeholder management and influencing skills
- Experience working with outsourced service providers and managing performance
- Continuous improvement mindset with strong analytical and problem-solving capabilities
- Ability to work collaboratively across functions and geographic locations
- Ability to influence and facilitate adherence to agreed standards and processes
- Logical and analytical thinking
- Ability to manage complexity, change, and evolving processes
- Ability to work proactively in a fast-paced, dynamic environment
What We Do
Rotork is a FTSE-250 market-leading global provider of mission critical flow control and instrumentation solutions for oil and gas, water and wastewater, power, chemical process and industrial applications. Rotork has 3,700 employees, based in 39 countries and serving customers in over 170 countries, led from our head office in Bath, UK. No matter where in the world customers are located, Rotork products can be locally sourced and supported by life-of-plant maintenance, repair and upgrade services. Rotork – Keeping the World Flowing for Future Generations.
