Reports to the Manager or Director of the department. Focus on learning how the organization operates and expected to gain valuable insight that can further chosen career field. In addition to office duties, will have the opportunity to meet managers, executives, and officers of the organization. Perform other duties as assigned.
Responsibilities- Install and uninstall hardware and software
- Show caregivers how to do basic computer tasks
- Take hardware and software inventory when necessary
- Learn how to use ticketing system and encourage caregivers to use it properly
- Assist other departments with large projects that have a IT component
- Assist other departments in department moves and relocations
- Shadow multiple office positions and train in a variety of tasks
- Other duties as assigned
Education
- H.S. Diploma - Required
- Junior or Senior college level student - Preferred
Work Experience
- Computer knowledge - Required
- Familiar with a variety of software program, including Word, Excel, Access, Powerpoint. - Required
Licenses and Certifications
- Upon Hire
Travel Requirements
- Must be able to travel between various system facilities and off-site locations as needed. - Required
Skills and Abilities
Essential Technical/Motor Skills
- Input data into computer, able to use calculator, computer, telephone, fax and copy machine.
Interpersonal Skills
- Able to effectively communicate on the phone and in person.
- Able to handle multiple projects simultaneously.
Essential Physical Requirements
Essential Mental Abilities
- Performs basic math functions, manipulate numbers, and process information accurately.
- Comprehend, explain, and understand interpretation of policies effectively.
Essential Sensory Requirements
- Visual skills required to locate files in alphabetical order.
- Skills needed to communicate with customers by phone and in person.
Exposure to Hazards
Other Skills and Abilities
Skills Required
- High school diploma
- Computer knowledge
- Familiarity with Microsoft Word, Excel, Access, and PowerPoint
- Ability to travel between system facilities and off-site locations as needed
- Current law student for the Law Student Internship track
- LPN, RN, or IT background for the Enterprise Informatics track
- Junior or senior college-level student
What We Do
Mosaic Health System is a physician-led, patient-centered health system serving nearly 270,000 people across 35 counties in northwest Missouri and neighboring states. It operates hospitals in St. Joseph, Maryville, and Albany, along with more than 60 hospital and area clinics. Services include urgent, primary, specialty, emergency, inpatient, outpatient, and behavioral-health care guided by a patient-first mission focused on community well-being.
