MarTech Intern
PRIMARY DUTIES:
- Ability to analyze customer inquiries, support trends, and knowledge base content to identify patterns and opportunities for improvement.
- Comfortable reviewing data and interpreting testing results and performance metrics to support recommendations.
- Ability to troubleshoot issues, test system configurations, and recommend practical solutions.
- Strong critical-thinking and problem-solving skills with a high attention to detail.
- Excellent written communications, editing, and proofreading skills.
- Ability to create clear, concise, and customer-friendly content.
- Comfortable learning and working within new software platforms and digital technologies.
- Interest in artificial intelligence, customer support technologies, automation, and business systems.
- Ability to work independently while effectively collaborating with cross-functional teams.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
EDUCATION AND ADDITIONAL ELIGIBILITY QUALIFICATIONS:
- Currently pursuing a degree in Marketing, Communications, Business, or a related field, with core Marketing coursework completed.
- Strong critical thinking skills and high computer literacy.
- Excellent reading and writing skills appropriate for professional business communication.
- General familiarity with marketing technology tools (HubSpot experience is a plus but not required).
- Ability to work independently as well as collaboratively in a team environment.
- Attention to detail and an initiative-taking approach to identifying and solving problems.
**This is an office hourly, full on-site position, located in Bradford, PA**
***Smoking is permitted in most areas of Zippo workplace facilities, other than certain designated non-smoking areas.***
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Currently pursuing a degree in Marketing, Communications, Business, or a related field
- Core Marketing coursework completed
- Strong critical-thinking skills
- High computer literacy
- Excellent professional reading and writing skills
- General familiarity with marketing technology tools
- Ability to work independently and collaboratively
- Strong attention to detail
- Initiative-taking approach to identifying and solving problems
- HubSpot experience
What We Do
Celebrating more than 85 years of business in Bradford, Pennsylvania, Zippo is one of the most recognized brands in the world, and has produced more than 600 million windproof lighters, each backed by an unparalleled lifetime guarantee. Born from Zippo’s legacy of fire, durability and reliability, Zippo offers a full line of products designed to enhance the outdoor experience. Zippo offers the performance consumers expect while establishing a new standard for quality that sets the brand apart in the marketplace. With products for flame, cooking and comfort, Zippo outdoor products are engineered to exceed and provides an outdoor experience that is unmistakably Zippo. In addition to the classic Zippo lighter, Zippo also markets candle lighters, utility lighters, men's apparel and accessories, and outdoor products. Zippo owns W.R. Case and Sons Cutlery Company and the Ronson U.S.A. brand in addition to Zippo U.K., Zippo Germany, Zippo SA, and Zippo Classic China. Zippo products are distributed in more than 160 countries.
