Join the Markets Operations Transformation team and design, develop and deliver strategic programs that drive scale, mitigate risk, increase revenue and improve overall client experience across Fixed Income, Currencies and Rates lines of business.
The Market Operations Transformation team is seeking a Vice President level candidate who will be part of the Transformation Strategy team responsible for aligning cross-functional and cross-LOB projects, ensuring that they’re fiscally and technically within reason and aligned to the business priorities. The role will require collaboration with various internal teams and business leaders alike, delivering Target State Solutions that are aligned with the strategy, cost optimization, regulatory reporting and end state client experience.
As a Markets Operations Transformation Program Manager within JPMorganChase, you will be responsible for driving delivery across multiple geographic and regulatory jurisdictions through the use of process redesign, data, and technology. You will be involved in projects that may include AI roll out, digitization/automation, new business growth, expansion into new markets/products/regions, tokenization, operational efficiency, regulatory compliance, control and/or people initiatives.
Job responsibilities
- Leads, manages and drives execution of key projects across multiple Markets Operations areas.
- Shapes and drives activities supporting the governance infrastructure and protocols including data driven analysis to senior Markets Operations management.
- Manages end-to-end delivery of projects/programs, partners closely with teams across Sales & Trading, Operations, Technology, Data & Analytics, Legal & Compliance, Finance and other corporate functions.
- Defines objectives and key results, project planning and analysis, resource management, driving or overseeing project execution, and reporting of status to senior management.
- Leverages the latest digital tools and technologies to support development of scalable, leading-edge solutions.
- Leads problem solving and data driven decision making inclusive of process design, re-engineering, and target state modelling.
Required qualifications, capabilities, and skills
- Several years of project management / business analysis experience.
- Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management.
- Intermediate/Advanced experience using Microsoft Office, including Excel, and PowerPoint.
- Excellent analytical and logical thinking to understand and analyze complex business problems.
- Strong data analysis skills, including analysis of operational, process, and financial data.
- Strong organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills.
- End-to-end project management experience, including scoping, business case development, implementation, results measurement and change management.
- Ability to analyze and resolve project-related issues and follow through with set objectives.
- Experience working with geographically distributed and culturally diverse work-groups.
Preferred qualifications, capabilities, and skills
- Ability to develop strong partnerships across lines of business to achieve goals.
- Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives.
- Markets or other related financial services experience.
- Experience in an operations and knowledge of industry regulations.
- Experience with emerging technologies and the latest digital tools (e.g. AI / LLM).
Skills Required
- Several years of project management or business analysis experience
- Excellent written and verbal communication and presentation skills
- Intermediate or advanced experience with Microsoft Office, including Excel and PowerPoint
- Excellent analytical and logical thinking for complex business problems
- Strong data analysis skills involving operational, process, and financial data
- Strong organizational, prioritization, detail-oriented, interpersonal, and influencing skills
- End-to-end project management experience, including scoping, business case development, implementation, results measurement, and change management
- Ability to analyze and resolve project-related issues and follow through on objectives
- Experience working with geographically distributed and culturally diverse workgroups
- Ability to develop strong partnerships across lines of business
- Ability to achieve quality results in high-pressure, rapidly changing environments
- Markets or related financial services experience
- Operations experience and knowledge of industry regulations
- Experience with emerging technologies and digital tools, such as AI and large language models
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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