Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.
The Opportunity
The Marketplace Operations Manager will play a pivotal role in shaping Found's future and driving our growth. This strategic position combines analytical & strategic excellence with hands-on operational problem solving. You will report to the SVP of Operations while working closely with cross-functional teams to drive growth & positive impact to our provider marketplace.
What You'll Do
- Develop insights from data - Understand and develop insights from our data to drive impact., developing actionable data and dashboards to better understand and improve the performance of our provider marketplace.
- Build for scale - Proactively identify, codify, and implement scalable processes, playbooks, and product enhancements for data-driven decision-making related to supply and demand balance and provider experience.
- Lead process improvements - In partnership with Product, Engineering, and Clinical teams, design provider workflows or operational processes to improve quality or efficiency.
- Develop supply network - work with Finance and other stakeholders to define the clinician supply strategy and ensure alignment with growth strategy across states and payers, & directly spearheading provider recruitment efforts
What You'll Bring
- 4+ years experience in a combination of strategy and operations roles, including work in industries like Management Consulting, Investment Banking, and/or Strategy & Operations roles at high-growth tech companies.
- Hands-on proficiency analyzing financial, operational, or marketplace data using tools like Excel, SQL, and/or Looker
- Ability to contextualize data and insights within the business context, collaborating with, and communicating findings to technical and non-technical teammates
- Strong project management skills and experience balancing multiple projects in a fast-paced environment
- Ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment
- Strong problem-solving skills
- Experience in healthcare strongly preferred
Impact You'll Make
In this role, you will have the opportunity to:
- Shape the operations of a rapidly growing healthcare technology company
- Build and scale our healthcare provider network
- Drive meaningful impact in helping Americans achieve better health outcomes
- Work with a passionate team dedicated to transforming the weight care industry
Found is an Equal Opportunity Employer. We seek and celebrate diversity in its many forms. If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.
Please review our CCPA policies.
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What We Do
Found is an evidence-based weight care platform that combines the best of modern medicine with lasting behavior change, access to personalized coaching, and a supportive community. Centered around clinical excellence, Found provides its members with a doctor-designed, comprehensive, and personalized weight loss program that delivers long-term, sustainable results. Found’s members are supported by a team that includes providers to prescribe effective medication that addresses the root cause of someone’s weight challenges, combined with the best of consumer technology to provide behavioral health interventions delivered through our app for guidance on nutrition, movement, sleep, and emotional health. Found is one of the largest medically-assisted weight loss programs in the country, having served 200,000+ Americans to-date. For more information, visit www.joinfound.com, follow on Instagram @joinfound and Facebook @joinfoundhealth.
Why Work With Us
At Found, we are dedicated to improving people’s overall wellbeing by making evidence-based weight loss accessible & affordable for all. You'll find a collaborative, authentic, and mission-driven group of people using their talents to truly make an impact.
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