Marketplace Manager

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Group Marketplace team manages Grab's marketplaces across Southeast Asia. You will work with team members across multiple departments by marketplace levers such as pricing, incentives, and allocation. The team also generates business insights and proposes data-driven strategic plans to grow the business across both transport and deliveries.

Get to Know the Role

As a Marketplace Manager for Grab's transport business in Vietnam, you will use data-driven insights to create a sustainable, reliable, and efficient marketplace. You will collaborate with different teams, including Product and Country Operations, and work with large datasets in piecing data together to form insights. This position is based at Grab's Mapletree Business Centre, D7, HCMC.

You will report into the Head, Mobility Marketplace and work onsite.

The Critical Tasks You Will Perform

• You will lead a team driving impactful projects aimed at enhancing performance metrics across the marketplace.
• You will propose new experiments and manage the end-to-end experimentation process, including design, rollout, and analysis of results.
• You will monitor marketplace metrics, investigate anomalies, and troubleshoot with the product team when needed.
• You will develop both tactical solutions and longer-term strategic plans to improve marketplace dynamics.

Qualifications

What Essential Skills You Will Need

• You have at least 4 years of working experience in a related field and must be comfortable analysing complex datasets to draw insights.
• You will manage projects involving multiple teams, ensuring that all milestones are met.
• You can break down complex problems into actionable solutions based on data insights.
• You will understand the marketplace economics and impactful opportunities.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.