Marketplace Channel Manager

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home décor dreams to life with stunning, on-trend pieces.

We are seeking a new member to join our Ecommerce team. Are you ready to be part of something amazing?

The Channel Manager is responsible for managing and optimizing Maxwood’s presence across key third-party marketplaces, including Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, Wayfair, and Bed Bath & Beyond. This role plays a critical part in driving marketplace growth through effective product merchandising, platform management, performance analysis, and cross-functional collaboration.

The ideal candidate is detail-oriented, highly organized, and passionate about ecommerce. They thrive in a fast-paced environment and enjoy identifying opportunities to improve marketplace performance and customer experience.

• Manage product listings, content, and promotional strategies across third-party marketplaces

• Ensure product detail pages are optimized for visibility, accuracy, and conversion

• Monitor catalog health and maintain high-quality marketplace content standards

• Work within Mirakl and ChannelAdvisor platforms to onboard products, manage listings, troubleshoot issues, and maintain compliance

• Utilize marketplace seller portals to manage catalog performance and identify growth opportunities

• Support ongoing optimization efforts across marketplace channels to improve performance and efficiency

• Partner with Marketing, Supply Chain, Product, and Creative teams to ensure alignment on inventory, pricing, promotions, and brand standards

• Collaborate with external marketplace account representatives to identify opportunities and resolve escalations

• Coordinate marketplace initiatives and ensure timely execution across departments

• Track sales trends, performance metrics, and marketplace KPIs

• Identify areas of opportunity and risk across marketplace channels

• Develop regular reporting and provide actionable insights to support business decisions and channel growth

• Ensure adherence to marketplace policies, listing requirements, and customer service standards

• Proactively address compliance issues and account health concerns

• Maintain marketplace best practices and platform-specific requirements

• Consistent growth across key marketplace channels

• Optimized product content and marketplace visibility

• Strong catalog health and platform compliance

• Data-driven recommendations that improve channel performance

• Effective cross-functional collaboration and execution

• Accurate reporting and actionable business insights

• 3+ years of experience managing third-party marketplace accounts such as Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, or Wayfair

• Hands-on experience with Mirakl-powered marketplaces strongly preferred

• Experience with product listing optimization, digital merchandising, and marketplace growth strategies

• Familiarity with marketplace tools such as ChannelAdvisor, Salsify, Feedonomics, CommerceHub, or similar platforms

• Strong attention to detail and organizational skills

• Excellent communication and project management abilities

• Data-driven mindset with the ability to analyze performance and identify opportunities

• Advanced Excel skills and experience working with reporting or business intelligence tools

• Experience managing both first-party (1P) and third-party (3P) marketplace relationships

• Background in retail, consumer goods, or ecommerce

• Bachelor's degree in Business, Marketing, or a related field

• Experience with Shopify or other DTC ecommerce platforms

• Detail-oriented and highly organized

• Self-motivated and proactive

• Strong analytical and problem-solving skills

• Collaborative and team-oriented

• Comfortable managing multiple priorities in a fast-paced environment

• Adaptable and solution-focused

• Professional and confident communicator

• 401(k) with company match

• Dental Insurance

• Employee Assistance Program

• Flexible Schedule

• Flexible Spending Account

• Health Insurance

• Life Insurance

• Vision Insurance

• Paid Time Off

Daniel Island, SC