Are you a highly motivated and results driven Marketplace Account Manager? As a Marketplace Account Manager which we call a Key Account Manager-I at Best Buy, you will help sellers adapt to our platform services and regulations. You will be a trusted business advisor and provide amazing customer service.
The successful candidate is needed to be located within the Lower Mainland, BC, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes.
Join our collaborative team as a key account manager with the marketplace team.
What you’ll do:
Act as primary contact for a portfolio of marketplace sellers and build trusted relationships aligned to growth.
Advise sellers on promotions, marketing, pricing, commissions, and marketplace programs.
Partner with Seller Success Managers and cross-functional teams to drive engagement and growth plans.
Analyze performance, sales, and financial data to identify opportunities and recommendations.
Coordinate merchandising/marketing initiatives and ensure timely campaign submissions.
Conduct business reviews, support high-potential sellers, and navigate a fast-evolving marketplace environment
What we’re looking for:
2-4 years of sales or account management experience (B2B, eCommerce, or marketplace preferred).
Strong relationship-building, communication, negotiation, and influencing skills.
Solid commercial acumen with comfort in pricing, profitability, and basic P&L concepts.
Customer-centric, strategic mindset with ability to thrive in a fast-paced, evolving environment.
Proficient in MS Excel.
Why you’ll love it here:
Remote-first work environment.
Employee discounts on awesome tech from day one.
Health benefits and wellness program.
Training programs to build new and transferable skills.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.
Join our amazing team!
We are looking for people just like you.
Annualized Compensation Range
$57,000.00 - $62,000.00This job is eligible for a company performance bonus in addition to the compensation range above.
Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
This posting is for a vacancy.
Skills Required
- 2-4 years of account management or sales experience
- Strong relationship-building skills
- Proficient in MS Excel
Best Buy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Best Buy and has not been reviewed or approved by Best Buy.
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Healthcare Strength — Health coverage includes medical, dental, vision, life/AD&D, disability, mental health resources, FSAs, and specialized programs like virtual physical therapy, second opinions, and an LGBTQIA+ health platform. Wellness initiatives and counseling access broaden the overall support.
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Leave & Time Off Breadth — Paid time off includes holidays, floating holidays, bereavement, and paid volunteer time, with a Well-being Sabbatical offering extended time away. Parental leave and caregiver pay further extend time-off flexibility alongside adoption and childcare supports.
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Strong & Reliable Incentives — Quarterly performance bonuses and an annual recognition bonus provide additional earnings opportunities for eligible full-time employees and many part-timers working sufficient hours. A tiered pay structure links progression to role certification, location, and performance metrics.
Best Buy Insights
What We Do
At Best Buy, millions of customers rely on us to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, we contribute to solving the ever-changing technological challenges of both our customers and our fellow employees. We are a collaborative, agile team that empowers its people by encouraging diversity of thought and passion while providing strong leadership and mentorship. We enrich lives through technology by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and over 100,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
Why Work With Us
Millions of customers rely on Best Buy to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, you will contribute to solving the ever-changing technological challenges of both our customers and your peers. Work with a collaborative team that empowers its people.
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