FASHIONPHILE
Our mission is to revolutionize luxury fashion by creating sustainable alternatives.
San Diego, CA

Social Media Marketing Manager at FASHIONPHILE

| San Diego, CA
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FASHIONPHILE is an ultra-luxury eCommerce retailer specializing in buying and selling preloved accessories and handbags from brands including Hermes, Chanel, Louis Vuitton & Gucci. At our core, we're a technology company with a mission of making the world's coveted brands more accessible by breaking down the walls of traditional luxury.

We are looking for a full-time SOCIAL MEDIA MANAGER who will be responsible for growing and engaging our audiences across all owned/organic social channels with the goal of driving brand awareness and engagement. This will include the daily management of channel operations along with leading the social team strategy in collaboration with cross-functional partners. The ideal candidate will have a strong eye for what works and be at the forefront of social trends and innovation as well as the ability to develop channel-specific goals and effectively measure success. Reports directly to our Sr. Manager, Marketing Communications and is based out of our headquarters in CARLSBAD, CA.

WHAT YOU'LL DO:

  • Audit, assess and carry-out a comprehensive organic social strategy to align with business goals. Channels include but are not limited to: Instagram, Facebook, Twitter, YouTube, TikTok, Pinterest, Snapchat, Clubhouse, and Community Management pages.
  • Oversee global expansion of owned social channels, including GDPR compliance
  • Plan, develop and execute social-centric moments for both seasonal campaigns and evergreen content from start to finish
  • Define tactics and programming strategies to best convert reach into engagement, and grow social following
  • Build social content calendar and align with other channels
  • Regularly brainstorm new digital storytelling approaches by utilizing the best of each channel
  • Identify important areas of overlap between social and other channels in order to best optimize (IE paid social, PR, Affiliate, CRM) 
  • Create content using native tools on social media platforms to build assets for campaigns and projects
  • Write effective creative briefs and collaborate with internal designers, video editors etc. 
  • Analyze and actively use data and metrics to inform and optimize content and channel decisions and to create accountability for results.

WHAT WE'RE LOOKING FOR:

  • 2+ years of social media strategy experience, ideally from a brand or brands that we admire
  • Experience of managing social channels on a global scale, GDPR knowledge
  • Deep knowledge of how content, engagement and functionalities differ across platforms as well as best practices including Live, Reels, Stories etc. 
  • Able to tell a social-first story with strong copywriting skills
  • Real-world portfolio of persuasive, engaging, and high-quality social work
  • An entrepreneurial mindset that always has their eye on the future
  • A person who can recognize and do what is best for not just our company, but also for our shoppers and sellers – must have a Client Service orientation
  • Experience with FB/IG shopping
  • Intelligent and organized self-starter who can work independently with little direct supervision
  • Positive attitude and ability to receive feedback constructively
  • Ability to work in a fast-paced environment, multitask, follow instructions, work on a deadline, and be a fast learner
  • Must be punctual, responsible, dependable, honest, and work well with others
  • Proficient in Gsuite, Microsoft Office Suite (Word, Excel, Powerpoint), Photoshop
  • BA/BS in Business, Marketing, Communications or related field
  • Experience copywriting, content planning & creation, community management, and with content team oversight

WHAT YOU'LL GET:

  • Employer paid health-care coverage for employee and generous contribution toward dependent coverage
  • FSA options
  • Dental and vision coverage
  • Long Term Disability Insurance
  • Free Life Insurance and AD&D
  • Commuter Benefits Plan
  • Employee Discount
  • Paid vacation and sick time
  • 401(k) plan with generous match

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • MySQLDatabases
    • RedisDatabases

What are FASHIONPHILE Perks + Benefits

Culture
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Parking
Home Office Stipend for Remote Employees
Professional Development Benefits
Promote from within

An Insider's view of FASHIONPHILE

How would you describe the company’s work-life balance?

FASHIONPHILE has a great work/life balance. It is incredibly rare to work outside of 9-5 and we have a generous PTO policy. I have never felt pressured to work outside of regular hours and management is very understanding if you need to take a personal or sick da

Christian

Software Engineer - Customer & Checkout

What's the biggest problem your team is solving?

As the re-commerce industry continues to grow (with no sign of slowing), it is becoming ever more necessary to scale our business along with the industry. Our team is working to identify ways in which we can automate and predict key moments within the buying and selling journeys to improve our customer experience and drive the business forward.

Lauren

Director, Digital Product

How has your career grown since starting at the company?

Since I've been at Fashionphile, I've had the opportunity to grow exponentially both as a new leader and as an individual. I am fortunate to have a team that builds each other up and supports one another when obstacles arise. I adore my direct team and am learning every day how to be a better leader for them and how to grow each individual.

Casey

UX Manager

What makes someone successful on your team?

Successful individuals at FASHIONPHILE are scrappy, collaborate early and often, and embrace change to build products that yield the greatest user impact. Our team definitely values people who are excited to jump in whenever necessary to get the work done. This builds trust within the team and definitely makes success that much more sweet.

Karina

Product Manager - Digital CX

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