At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
Are you passionate about leveraging technology to drive marketing success? Do you have a knack for seamlessly integrating diverse marketing tools and platforms, ensuring they work together to achieve optimal results? If you're the type who dives into the technical details, enjoys troubleshooting, and can creatively solve challenges to improve marketing efficiency, then this is the role for you. We are looking for a Marketing Technology Administrator to ensure our marketing technology stack is not just a collection of tools, but a robust engine that drives our marketing forward.
Your Role
As a Marketing Technology Manager reporting to the Director of Marketing Operations, you'll be the cornerstone for our marketing team, ensuring that our technology stack is aligned, integrated, and fully leveraged. You'll work closely with various stakeholders within the marketing department, revenue operations team and beyond, including IT and Sales, to ensure our technology supports our marketing strategies effectively.
What You Will Work On
- Technology Stack Management: Oversee the entire marketing technology stack, ensuring all tools are correctly integrated and optimized for maximum efficiency and impact.
- Vendor Management: Evaluate, select, and manage relationships with marketing technology vendors working closely with our vendor management team.
- Issue Resolution: Quickly identify and resolve any technical issues within the marketing technology stack, ensuring minimal disruption to marketing operations.
- Data Management: Ensure data integrity across platforms through regular audits and by establishing protocols for data management, including segmentation, tagging, and cleansing.
- Cross-Functional Collaboration: Work closely with the rest of the Marketing Operations team and IT department to ensure the marketing technology stack aligns with broader company technology policies and security measures. Collaborate with Sales and Customer Success teams to ensure seamless data flow and utilization.
- Innovation and Optimization: Continuously explore new tools, technologies, and practices that can enhance our marketing capabilities. Implement best practices for technology utilization, including automation, personalization, and analytics.
- Process Improvement: Identify bottlenecks and suggest improvements to enhance the efficiency of marketing operations.
- Training and Support: Provide ongoing training and support to marketing team members on existing and new technologies, ensuring they are fully leveraged within campaigns and projects.
How You Will Do Your Work
- Tech-Savvy and Problem-Solving (Subject Matter Expert): You deeply understand technologies and can creatively solve problems to improve processes and outcomes. Advocate for and maintain expertise in Justworks tech stack, ensuring alignment with high-growth initiatives.
- Communication and Collaboration: Excellent communication skills, both written and verbal, enabling you to effectively collaborate with team members across functions.
- Adaptability: You thrive in a fast-paced environment, managing multiple projects simultaneously and adapting to new technologies and changes in the marketing landscape.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
- 5-7 years of experience in a marketing operations or administrator/technology role, with a proven track record of managing and optimizing tools and platforms.
- Strong technical proficiency with marketing automation systems (i.e. Customer.io, Marketo, Hubspot) and CRM systems (i.e. Salesforce).
- Proficiency in key marketing tools: 6Sense, LeanData, Jira, Google Suite, and ChiliPiper.
- Experience with data analytics and reporting tools (Tableau) and the ability to provide actional insights based on the data.
- Experience with Javascript, SQL, and Python (highly preferred).
- Understanding of data privacy and security regulations relevant to marketing technology.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
The base wage range for this position based in our New York City Office is targeted at $109,000.00 to $119,900.00 per year.
#LI-Hybrid #LI-KC2
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report and Our DEI Commitment
Top Skills
What We Do
Justworks is a cloud-based software platform that takes the busyness out of growing a business and alleviates the unknown. We've combined a simple platform and exceptional 24/7 customer service to help entrepreneurs and businesses grow with confidence by giving them access to corporate-level benefits, automated payroll, HR tools, and compliance support— all in one place.
Why Work With Us
We're building a world in which starting, running, and joining a growing business is an accessible option for all. If you want to work in an entrepreneurial environment, build something meaningful, and have fun while doing it, join us.
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Justworks Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Hybrid roles are based in NYC, Mexico City, London, Tampa, or Toronto, and some roles are fully remote.