Marketing Systems Analyst

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

POSITION SUMMARY:

The Marketing Systems Analyst position plays an integral role in setting Marathon Retail Payments Technology strategy by working with internal and external business partners in developing, testing, and executing our technology plans, software, and initiatives. This position will maintain ongoing relationships and communication with our business partners, particularly the point-of-sale (POS) vendors and our payments processor and keep apprised of industry payments developments and technology. This position has access to a full lab of equipment/software with test and production network capabilities.

RESPONSIBILITIES:

• Serves as a technical resource for marketing systems activities relative to POS technology. Stays abreast of industry developments and initiatives in the technical payments and petroleum space.
• Provides support of POS and technology operations, working with IT Services and Marathon's marketing field operations in extended capacities.
• Provides extended marketing systems operations support in relations with POS software vendors, including software development projects and on-going support.
• Conducts regular Communication and project development work with third-party payment processor.
• Conducts technical work with payment card networks, including proprietary payment products.
• Conducts technical integrations with managed network partners and loyalty partners.
• Works with vendor performance of the point-of-sale, back office, and network support tickets for trends, identifies improvements opportunities and contributes to trend analysis.
• Works with sales/statistics or procedural recommendations submitted by various areas of retail payments, company components, and vendors and then develops proposals reflecting major departmental procedure changes in an effort for continuous improvement, including internal systems support/improvements/integration.
• Drafts needed changes to Marathon POS Specifications Documents.
• Aids in conduct of software user acceptance testing with the introduction of new software, specification changes, etc. Works from test results with software vendors on necessary changes/fixes.
• Helps manage payment vendor contract support and budget plans.
• Drafts concepts, processes, and procedures for point-of-sale material, security, and training, including PCI support.
• Conducts changes to internal processing systems and projects.
• Travel required 10-15%

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in IT or Business-related discipline required or five (5) years of experience in Point of Sale, IT, or related technical experience in lieu.
• Two (2) or more years of experience in Point of Sale, IT, or related technical experience required.

SKILLS:

• Accountability
• Action Planning
• Adaptability
• Building Partnerships
• Communication
• Continuous Improvement Mindset
• Customer Service
• Decision Making
• Problem Solving
• Taking Initiative
• Teamwork
• Work Management

Travel: 10-15%

Relocation: Available

As an energy industry leader, our career opportunities fuel personal and professional growth.

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Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship  or any other status protected by applicable federal, state, or local laws.  If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [email protected]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.