Marketing Support Executive (APAC)

Posted 2 Days Ago
Be an Early Applicant
Petaling Jaya, Petaling, Selangor, MYS
In-Office
Junior
AdTech • Information Technology
The Role
Support IT vendor partners across APAC by onboarding them to partner portals, advising on marketing and sales tools, running trainings and demos, generating reports in Excel and presentations in PowerPoint, and maintaining partner relationships to help promote and sell vendor products.
Summary Generated by Built In

About The Channel Company

The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes.


Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel.


The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply – we would be honored to connect with you.


About the role

The Marketing Support Executive is a role where you’ll support Vendor partners with aspects of their business. Given the nature of our company, it’s not a ‘creative’ marketing role, but it is a role where you’ll learn and utilise a range of strategic marketing, project support and relationship building skills to support Partners in their relationships with Technology Vendors.

 

You will work on behalf of our client to manage their partner relations and be a pillar of support, helping to better promote vendor products using marketing and sales tools. You will be the main point of contact for partners and will present all the available information, marketing tools and incentives available to them as well as be at hand to support with any guidance and support in implementing these marketing tools successfully. You’ll also work with the partners to prepare marketing plans and activities, so some previous marketing or sales experience would be desirable.


What you'll do

  • Support a network of IT partners and be the first point of contact, providing advice and support with the available marketing and sales tools available to them and how to effectively use them
  • On-board Partners to Partner Portal.
  • Assist partners to become familiar with the product and program benefits and investigate to find out market requirements
  • Identify partner requirements and then use the provided materials to fulfil these to enable them to better promote and sell vendor products
  • Provide demo, walkthrough and guidance to partners on executing campaigns and activities through available Partner Platforms
  • Provide Partners with opportunity registrations in Client platform
  • Share feedback with the client on what resellers are asking for in order to grow their businesses
  • Keep in regular contact with your network of partners to maintain a trusted relationship with key decision-makers and become an extension of their team
  • Generate reports in MS Excel and prepare PowerPoint presentations to share updates with the local client team to keep them informed with progress
  • Conduct partner trainings using webinar platforms.


Qualifications

  • 1-3 years of Business experience in Asia Pacific region demonstrating an understanding of commercial practices - in the technology sector, preferably in software, data or cloud - which includes on-boarding and enablement functions
  • Experience and understanding of Microsoft/Google/Zoom partner ecosystem would be advantageous.
  • Strong communication skills in English (fluency in an additional language is a plus).
  • A confident approach to liaise with and develop business relationships
  • Excellent client liaison skills, ability to react and respond in a timely and effective manner
  • Some knowledge of digital marketing (e.g. email marketing, SEO, SEA, social networks, display advertising, video production) and offline Marketing campaign types (e.g. events, telemarketing, print advertising, sponsoring, incentives)
  • Strong MS PowerPoint, Excel and Word skills with the ability to present information in a consistent and professional manner. Knowledge of Salesforce or a similar CRM systems
  • Strong prioritisation and time management abilities.
  • Strong attention to detail
  • An interest in technology

Skills Required

  • 1-3 years of business experience in the Asia Pacific region with understanding of commercial practices in the technology sector
  • Experience and understanding of Microsoft/Google/Zoom partner ecosystem
  • Strong communication skills in English
  • Confident approach to liaise with and develop business relationships
  • Excellent client liaison skills with timely response abilities
  • Some knowledge of digital marketing (email marketing, SEO, SEA, social networks, display advertising, video production) and offline campaign types (events, telemarketing, print, sponsoring, incentives)
  • Strong Microsoft PowerPoint, Excel and Word skills with ability to present information professionally
  • Knowledge of Salesforce or a similar CRM system
  • Strong prioritisation and time management abilities
  • Strong attention to detail
  • Fluency in an additional language
  • An interest in technology

The Channel Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Channel Company and has not been reviewed or approved by The Channel Company.

  • Leave & Time Off Breadth Unlimited PTO and a companywide winter shutdown in the U.S. are highlighted, indicating generous time-off flexibility.
  • Retirement Support A 401(k) with company match and a decent investment lineup are described, pointing to solid retirement support.
  • Wellbeing & Lifestyle Benefits Remote-first flexibility and flexible hours are emphasized, supporting work–life balance across many roles.

The Channel Company Insights

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The Company
HQ: Westborough, MA
608 Employees

What We Do

The Channel Company is enabling technology partnerships across the channel eco-system. With more than 3 decades of experience as the premier provider in the channel, The Channel Company helps the IT Channel with communication, recruitment, enablement, engagement, demand generation, and intelligence.

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