The Role
Own client relationships and marketing results for a portfolio of healthcare practices. Lead strategy and review meetings, monitor SEO, websites, social, reputation, and paid campaigns, translate data into ROI, coordinate specialist teams, and identify growth opportunities to drive retention and account expansion.
Summary Generated by Built In
We help dental, medical, and healthcare practices across North America grow through SEO, websites, social media, and paid advertising.
As a Marketing Success Manager, you own both the client relationship and the marketing results behind it. You'll manage a portfolio of practice owners, lead their strategy and review meetings, keep their campaigns performing, and be the reason they renew and grow with us. It's a role that blends account management with real accountability for ROI.
As a Marketing Success Manager, you own both the client relationship and the marketing results behind it. You'll manage a portfolio of practice owners, lead their strategy and review meetings, keep their campaigns performing, and be the reason they renew and grow with us. It's a role that blends account management with real accountability for ROI.
Job Responsibilities
- Act as the dedicated point of contact for your portfolio, building long-term, trusted relationships.
- Lead review and strategy meetings; drive retention, renewals, and satisfaction, and spot churn risk early.
- Track campaign performance across SEO, website, social, reputation, and paid ads, and push for better ROI.
- Turn marketing data into clear business value — more leads, more new patients, more revenue.
- Present results in plain language and manage expectations with professionalism and empathy.
- Bridge clients and Ekwa's specialist teams so deliverables stay aligned to client goals.
- Identify opportunities to grow accounts through services that genuinely benefit the client.
Qualifications & Requirements
- Degree in Marketing, Business, Communications, or equivalent experience.
- 1+ years in client success, account management, or digital marketing — agency experience preferred.
- Working knowledge of SEO, websites, social media, online reputation, and paid advertising.
- Confidence with performance data and marketing analytics tools.
- Excellent spoken and written English and a strong presence on calls with North American clients.
- Organised, proactive, and able to run multiple accounts at once.
- Healthcare, dental, or professional-services client experience is an advantage.
Work Hours & Expectations
- Since we deal with US clients, you are expected to work 8 hours a day, between 6.30 PM and 5.30 AM (this is non-negotiable).
- *Note: Working 8 hours a day is a must.
- You must work additional hours based on requirements (if needed only)
- You must be 100% committed to completing your work according to the given deadlines.
Benefits:
- WFH - Work from the comfort of your own home.
- EPF/ETF - Each employee should enroll in the EPF/ ETF as per the Sri Lankan labor law
- Legitimate work-at-home company - Bizycorp adheres to the Sri Lankan Shop and Office Act.
- Remuneration - Starting from 110,000 LKR (Inclusive of Basic + Fixed allowances). You will be eligible for a probation confirmation increment after 06 months. (Conditions apply).
- More Benefits - Paid Leave, Selected Professional Training & Certification programs, Annual Rewards - Based on performance and role. (Conditions Apply) plus many more.
- You will get exposure to international clients and opportunities for growth and knowledge in the marketing field.
- You will be part of a diverse team of 250+ employees who come from multiple cultures and backgrounds worldwide, including Sri Lanka, Pakistan, the United States, and Canada.
**We do not offer part-time roles, so only apply if you are serious about committing to our company full-time.
Skills Required
- Degree in Marketing, Business, Communications, or equivalent experience.
- 1+ years in client success, account management, or digital marketing.
- Agency experience.
- Working knowledge of SEO, websites, social media, online reputation, and paid advertising.
- Confidence with performance data and marketing analytics tools.
- Excellent spoken and written English and strong presence on calls with North American clients.
- Organised, proactive, and able to run multiple accounts simultaneously.
- Healthcare, dental, or professional-services client experience.
- Ability to work full-time (8 hours/day) during US client hours between 6:30 PM and 5:30 AM; no part-time roles.
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The Company
What We Do
We help doctors reach their goals by boosting their patient flow and empowering them to achieve monthly growth through expert digital marketing strategies
