The Role
Serves as a Nashville SC community ambassador at matches, watch parties, public appearances, and community events. Engages fans, promotes club initiatives and ticket programs, distributes giveaways and marketing materials, supports activations, assists with event setup and teardown, and helps manage matchday entertainment, hospitality, and production logistics. Requires availability for home and away matches, reliable transportation, strong communication skills, and the ability to lift more than 50 pounds.
Summary Generated by Built In
Position Summary
Nashville SC Street Team members serve as key community ambassadors for the Club throughout the 2025 season. This role supports fan engagement at public appearances, home matches, away watch parties, and community events across the Nashville area. Street Team members play a vital role in strengthening fan loyalty by enhancing the matchday and event experience, while also serving as an extension of the Club’s Marketing and Entertainment teams.
Essential Duties & Responsibilities
- Facilitate on-site activations and promotional events while delivering exceptional customer service and representing the Club with energy and professionalism.
- Serve as an extension of the Marketing Department by promoting club initiatives, ticket programs, and brand messaging.
- Assist guests as part of the GEODIS Park guest experience team when needed.
- Actively engage with fans to encourage participation in activations, distribute giveaways, and provide event-specific information.
- Assist with the setup, operation, and breakdown of interactive displays, promotional booths, and event materials.
- Distribute marketing collateral in an organized and professional manner.
- Collect and report feedback, observations, and insights following events to supervisors.
- Support pre-match activities, including Opening Act activations (e.g., Kick Wall, premium tailgate).
- Serve as a matchday runner for the Nashville SC Entertainment team as needed.
- Assist with matchday entertainment management, hospitality, and game presentation needs.
- Support production logistics, including entertainment personnel arrival, load-in, and load-out.
Shift Information
- Shifts include all home matches, the majority of away matches, and additional off-site community events throughout the season.
- Hours vary by event schedule, with an expected commitment of approximately 5–15 hours per week during the season.
- Some shifts require transporting materials to and from event locations and assisting with setup and teardown.
Qualifications
- Ability to commit to all Nashville SC matchdays (home and away) with minimal scheduling conflicts.
- General interest in and working knowledge of soccer, including basic understanding of Nashville SC’s schedule and roster.
- Strong interpersonal and communication skills with a positive, outgoing attitude.
- Comfortable engaging with fans and promoting club initiatives in public settings.
- Team-oriented, collaborative mindset.
- Willingness to learn club promotions, ticket programs, and soccer-related information (training provided).
- Reliable transportation, valid driver’s license, and a good driving record.
- Availability to work evenings, weekends, and select holidays.
- Dependable, punctual, and professional.
- Ability to lift and move materials exceeding 50 lbs.
- Ability to maintain professionalism when interacting with VIP-level personnel.
- Bilingual (English/Spanish) preferred but not required.
- Prior experience in promotions, events, or brand ambassador roles preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Skills Required
- Ability to commit to all Nashville SC matchdays, including home and away matches, with minimal scheduling conflicts
- General interest in and working knowledge of soccer, including Nashville SC's schedule and roster
- Strong interpersonal and communication skills with a positive, outgoing attitude
- Comfort engaging with fans and promoting club initiatives in public settings
- Team-oriented and collaborative mindset
- Willingness to learn club promotions, ticket programs, and soccer-related information
- Reliable transportation, valid driver's license, and good driving record
- Availability to work evenings, weekends, and select holidays
- Dependability, punctuality, and professionalism
- Ability to lift and move materials exceeding 50 pounds
- Ability to maintain professionalism when interacting with VIP-level personnel
- Bilingual English and Spanish communication skills
- Prior experience in promotions, events, or brand ambassador roles
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The Company
What We Do
Nashville SC is Nashville, Tennessee’s professional soccer club and a Major League Soccer team. The organization operates the city’s top-level soccer franchise, delivering matches, news, scores, and highlights for supporters. Beyond competition, the club emphasizes community impact through programs supporting youth and families, celebrating diversity, and making a difference across the Nashville community while building a strong local fan culture.
