Jobs at Nashville Soccer Club

Serves as a Nashville SC community ambassador at matches, watch parties, public appearances, and community events. Engages fans, promotes club initiatives and ticket programs, distributes giveaways and marketing materials, supports activations, assists with event setup and teardown, and helps manage matchday entertainment, hospitality, and production logistics. Requires availability for home and away matches, reliable transportation, strong communication skills, and the ability to lift more than 50 pounds.

Leads sports science data operations, monitoring, quality control, dashboards, modeling, testing, and reporting to support player readiness, performance, recovery, and return-to-performance decisions. Provides actionable insights to coaches, medical staff, and players; manages GPS and performance technologies; integrates first-team, second-team, and academy data; and ensures compliance with MLS medical requirements.

Leads CRM, business intelligence, analytics, and data strategy initiatives for a professional sports club. Oversees CRM administration, data quality, reporting, audience segmentation, lead scoring, campaign analytics, and executive dashboards. Uses SQL, Python, Tableau, AI tools, and integrated data systems to drive revenue, fan engagement, customer retention, and operational efficiency. Partners cross-functionally with Marketing, Ticket Sales, Finance, Partnerships, and IT while mentoring team members and ensuring responsible data governance.

Maintain and support IT infrastructure, including Microsoft 365 administration, Okta identity and access management, end-user support, hardware, cloud services, endpoint security, backups, and asset inventory. Provide basic Meraki and Cisco networking support, assist with application deployments and disaster recovery, document systems and processes, coordinate with vendors, and contribute to IT security, compliance, and operational projects.

Creates presentation decks, partnership and ticketing collateral, branded activations, signage, digital graphics, and in-venue assets for Nashville SC. Supports matchdays, events, photography, marketing campaigns, and brand standards while collaborating with Partnerships, Ticketing, Operations, and Marketing teams. Prepares production-ready files, manages creative requests and deadlines, and organizes design and photography assets.

Coordinates lifecycle marketing campaigns across email, SMS, and paid media channels. Builds and deploys targeted campaigns, manages audience segmentation, develops personalized messaging, tracks campaign timelines, monitors performance metrics, conducts A/B testing, and recommends improvements to increase fan engagement, retention, conversions, and revenue. Supports ticketing, merchandise, partnership, and community initiatives while maintaining consistent cross-channel messaging.

Manages the video production team and workflow, assigning projects and ensuring timely delivery. Produces, shoots, edits, and conceptualizes high-volume video content for social media, YouTube, and Apple TV. Collaborates with digital marketing and creative teams to strengthen the organization’s video brand, while mentoring producers and working select nights and weekends at matches and events.

Maintains and troubleshoots Cisco-based network infrastructure across club facilities, including wired and wireless networks, VLANs, firewalls, VPNs, and related services. Supports helpdesk requests, documents network assets and procedures, coordinates with vendors and stakeholders, and provides technology support for matchdays, concerts, and other major events. Requires strong communication, troubleshooting, security judgment, and flexibility to work nights, weekends, and holidays.

Generates revenue by selling season tickets, premium seating, group ticket packages, and event inventory for Nashville SC. Responsibilities include prospecting, cold calling, networking, conducting client meetings, meeting sales targets, developing revenue strategies, and delivering strong customer service. The role requires participation in sales meetings, training, and professional development, with evening, weekend, and holiday availability.

Manages corporate partnership accounts for Nashville Soccer Club by building partner relationships, creating strategic plans, coordinating sponsorship activations, tracking budgets and metrics, identifying expansion opportunities, and ensuring contractual and league compliance. Leads partner communications, proposals, status calls, season reviews, and event activities, including matchdays, concerts, and community initiatives.