Job Title
Marketing strategy & operationsJob Description Summary
The role will have a cross-functional focus, identifying opportunities, improving processes, coordinating portfolio-wide initiatives, and ensuring the successful implementation of projects that deliver value across the entire portfolio.Job Description
We are looking to hire a Senior Consultant to join the Communications, Marketing & Innovation team within Asset Services, with the aim of driving strategic and transformation projects across a portfolio of approximately 35 shopping centres.
The role will have a cross-functional focus, identifying opportunities, improving processes, coordinating portfolio-wide initiatives, and ensuring the successful implementation of projects that deliver value across the entire portfolio.
Key Responsibilities- Lead cross-functional strategic projects in areas such as Customer Experience, marketing, communications, innovation, digitalisation, and sustainability.
- Identify opportunities for improvement, efficiency, and innovation, and translate them into concrete and actionable initiatives.
- Structure projects by defining objectives, scope, workplans, stakeholders, resources, and KPIs.
- Coordinate internal teams, shopping centres, suppliers, and specialised partners, ensuring projects progress according to plan and agreed objectives are met.
- Drive pilot projects, analyse results, and define implementation and rollout models across the portfolio.
- Review and enhance processes, working tools, reporting frameworks, and governance models within the department.
- Analyse data and KPIs to generate insights and recommendations that support decision-making.
- Identify relevant trends, solutions, suppliers, and best practices, facilitating their transfer and implementation across the portfolio.
- Professional with at least 5 years of experience in consulting, transformation, strategy, Customer Experience, innovation, marketing, or project management.
- Proven experience leading cross-functional projects and working with multidisciplinary teams.
- Strong structuring, analytical, synthesis, and problem-solving skills.
- Autonomous, proactive, and results-oriented profile, with the ability to turn loosely defined objectives into clear action plans.
- Strong influencing, communication, and stakeholder management skills.
- Strong interest in continuous improvement, innovation, and customer-focused digital solutions.
- Advanced proficiency in Excel and PowerPoint.
- Fluent spoken and written English, minimum C1 level.
Previous experience in consulting, multinational companies, digital transformation, Customer Experience, Retail, Real Estate, or other customer experience-intensive industries will be highly valued.
Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.
INCO: “Cushman & Wakefield”
Skills Required
- At least 5 years of experience in consulting, transformation, strategy, customer experience, innovation, marketing, or project management
- Experience leading cross-functional projects
- Experience working with multidisciplinary teams
- Strong structuring, analytical, synthesis, and problem-solving skills
- Autonomous, proactive, and results-oriented profile
- Strong influencing, communication, and stakeholder management skills
- Interest in continuous improvement, innovation, and customer-focused digital solutions
- Advanced proficiency in Excel and PowerPoint
- Fluent spoken and written English at minimum C1 level
- Previous experience in consulting, multinational companies, digital transformation, customer experience, retail, real estate, or customer experience-intensive industries
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
