Marketing Specialist
JOB SUMMARY
The Marketing Specialist supports DuraServ’s corporate and branch marketing efforts by coordinating marketing projects, maintaining brand consistency, monitoring marketing performance, supporting digital marketing initiatives, and partnering with internal stakeholders, agencies, and vendors. This role helps advance DuraServ’s growth objectives by improving visibility, supporting branch needs, strengthening reporting, and ensuring marketing activities are organized, timely, and aligned with business priorities.
ESSENTIAL JOB RESPONSIBILITIES
- Support corporate and branch marketing initiatives that increase visibility, generate demand, and strengthen DuraServ’s brand presence.
- Partner with leadership, branches, sales, operations, agencies, and vendors to coordinate marketing priorities, deliverables, timelines, approvals, and follow-up.
- Maintain consistency across DuraServ corporate and branch brands, including messaging, visual standards, web content, promotional materials, signage, and customer-facing communications.
- Support digital marketing activities, including website updates, landing pages, content accuracy, user experience improvements, SEO, paid media, local search, social media marketing, and email marketing.
- Monitor marketing analytics, campaign performance, Power BI reporting, website metrics, and agency reports to identify trends, opportunities, and areas requiring attention.
- Assist with the planning, development, and execution of marketing campaigns, printed materials, presentations, advertising, and branch-specific marketing requests.
- Coordinate with external agencies and vendors to manage active projects, invoices, performance updates, vendor spend, and assigned deliverables.
- Support new acquisitions by helping integrate branches into DuraServ’s brand, marketing resources, vendor relationships, website environment, signage needs, and request processes.
- Encourage and support use of Asana or other designated systems to manage marketing requests, track projects, and improve visibility into active work.
- Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
LEADERSHIP COMPETENCY MODEL
This role requires the demonstration of the following competencies: Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results
KNOWLEDGE, SKILLS, AND ABILITIES
- Stakeholder relationship management: Builds productive relationships with corporate leaders, branch leaders, agencies, vendors, and internal stakeholders.
- Marketing project execution: Translates business needs into practical marketing actions, timelines, deliverables, and follow-up.
- Marketing analytics and reporting: Uses data, reporting, and performance trends to support recommendations and identify opportunities.
- Professional written and verbal communication: Communicates clearly and professionally across audiences, including leadership, branches, vendors, and employees.
- Project organization and workflow tracking: Maintains visibility into projects, requests, deadlines, invoices, and marketing resources.
- Prioritization and change management: Adjusts priorities as business needs, acquisitions, market conditions, and leadership direction change.
- Brand management: Protects and strengthens DuraServ’s brand consistency across channels, branches, and materials.
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- In office environment
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
TRAVEL
Occasional travel may be required to support branches, vendors, company meetings, field visits, training, acquisitions, or marketing initiatives. May occasionally participate in ride-alongs, site visits, branch visits, or field observations to better understand DuraServ operations and customer needs.EDUCATION AND EXPERIENCE
- Bachelor’s degree in Marketing or a related field preferred; equivalent experience may be considered.
- Two to five years of marketing experience, preferably in a multi-location, field-service, B2B, construction, distribution, or related business environment.
- Experience supporting multiple marketing disciplines, including digital marketing, website content, paid media, SEO, social media marketing, email marketing, reporting, and marketing project coordination.
- Experience working with marketing agencies, vendors, internal customers, and cross-functional business partners.
- Proficiency with Microsoft Office and Microsoft 365 tools; experience with Power BI, CRM systems, CMS platforms, Asana, or similar project management tools preferred.
EEO STATEMENT
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.
Skills Required
- Bachelor's degree in Marketing or a related field; equivalent experience may be considered.
- Two to five years of marketing experience.
- Experience supporting digital marketing, website content, paid media, SEO, social media marketing, email marketing, reporting, and marketing project coordination.
- Experience working with marketing agencies, vendors, internal customers, and cross-functional business partners.
- Proficiency with Microsoft Office and Microsoft 365 tools.
- Experience with Power BI, CRM systems, CMS platforms, Asana, or similar project management tools.
What We Do
DuraServ is a leading service provider in the loading dock, door and equipment industry. We deliver service on a national scale to customers with large facilities, often in multiple locations, across the United States and in Canada. And while our name might be relatively new, our experience and expertise is extensive. Some of our key employees have over 40 years of experience and represent some of the most knowledgeable people you’ll find in the dock and door industry. DuraServ Corp is the parent company for: Southern Dock Products, The Overhead Door Company of Austin, New Orleans, Charlotte, Eastern New Jersey, Foothills, Philadelphia, and South Florida, Just‐Rite Equipment, American Roll Up Door, Action Automatic Door & Gate, Cookson Door Sales of Arizona, The Best Door Company, DuraFlex, and Passport Door & Dock Systems.
