Are you an organized, energetic professional who loves creating memorable experiences? As a Marketing Specialist, you'll play a key role in bringing promotions, events, and player experiences to life across the casino. You'll partner with multiple departments, interact directly with guests, and help ensure every event runs smoothly from planning to execution. If you thrive in a fast-paced environment, enjoy working with people, and have a knack for staying organized, we'd love to meet you.
Responsibilities- Support the planning and execution of casino promotions, special events, and marketing initiatives.
- Coordinate event logistics, including scheduling, staffing, ordering supplies, and training team members.
- Ensure promotions and events are properly staffed and prepared, including assisting with contingency plans when unexpected issues arise.
- Set up and remove event signage, displays, and promotional materials.
- Conduct inventory counts and maintain accurate tracking of marketing assets and supplies.
- Process winner documentation, including collecting release forms and entering information into tracking systems.
- Serve as a visible and approachable presence on the casino floor, assisting guests and answering questions during events and promotions.
- Collaborate with departments including Casino Operations, Hosts, Cage, Table Games, Food & Beverage, IT, Facilities, and Guest Services to achieve business goals.
- Resolve guest concerns and operational challenges quickly and professionally.
- Maintain accurate records of projects, inventories, expenses, event results, and other marketing documentation.
- Complete reports and administrative tasks accurately and within established deadlines.
- Contribute to a positive guest experience by delivering exceptional customer service and upholding company service standards.
- High School Diploma or equivalent required; Associate's or Bachelor's degree in Marketing, Business, Communications, or a related field preferred.
- Ability to obtain and retain a Louisiana Gaming License
- Previous experience in marketing, events, hospitality, gaming, customer service, or a related field preferred.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
- Strong interpersonal skills and the ability to work effectively with guests, team members, and multiple departments.
- Ability to remain calm and make sound decisions in high-pressure situations.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
- Ability to move throughout all areas of the casino and event spaces.
- Ability to lift, carry, bend, stoop, kneel, reach, and stand for extended periods as needed.
- Ability to operate standard office equipment and technology.
- Ability to communicate effectively in English, both verbally and in writing.
- Ability to respond to visual and auditory cues in a dynamic casino environment.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Skills Required
- Ability to work long hours, nights, weekends and holidays when required
- Ability to maneuver in all casino areas including Pit areas (bend, stoop, reach, kneel, twist, grip)
- Manual dexterity to operate a computer, photocopy/fax machine and telephone
- Ability to read, write, speak and understand English
- Ability to respond to visual and aural cues and handle guest problems calmly
- Strong organizational skills and attention to documentation and reporting accuracy
- Demonstrated accountability, urgency, and timely task completion
- Ability to interact with guests and collaborate with multiple departments (hosts, slot operations, cage, table games, F&B, IT, Facilities, Guest Services)
- Conduct inventory counts and maintain accurate asset tracking and project inventories
- Complete reports and expense submissions in a timely manner consistent with company guidelines
Caesars Entertainment, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caesars Entertainment, Inc. and has not been reviewed or approved by Caesars Entertainment, Inc..
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Healthcare Strength — Multiple medical tiers with dental and vision, company‑paid basic life and disability, an EAP, and convenient onsite and virtual care are highlighted; onsite healthcare centers offer primary/urgent care for enrolled members with minimal wait times and cost. Wellness incentives and low‑cost options in some vision tiers further support accessibility.
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Wellbeing & Lifestyle Benefits — The All‑In On Education program provides tuition assistance, low‑ to no‑cost degree options through partners, student‑loan repayment, 529 support, and dependent scholarships. Property discounts and wellness premium discounts add meaningful everyday value.
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Retirement Support — A 401(k) with automatic enrollment after a short waiting period and a company match, plus HSA‑eligible plans with company contributions, establish a baseline of savings support. Company materials also note access to financial advisory resources.
Caesars Entertainment, Inc. Insights
What We Do
Caesars Entertainment is one of the world's most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's® and Horseshoe® brand names. Caesars Entertainment's portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
