Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Title: Marketing Specialist – 2-Year Apprenticeship
Location: Issy-les-Moulineaux, France
Start Date: 24 August 2026
Department: EMEA Integrated Marketing (France)
Reporting Line: Reports to the Integrated Marketing Manager for France (Cathy Oliveira)
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About the Role
We are seeking a highly motivated Marketing Intern to join our international corporate environment in Paris. This 2-year apprenticeship offers hands-on experience across both field and digital marketing, with a strong focus on market segmentation and Account-Based Engagement (ABE).
You will work closely with cross-functional teams and gain exposure to global campaigns, data-driven strategies, and the integration of AI tools in modern marketing practices.
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Key Responsibilities
Field Marketing
Support the planning and execution of regional marketing campaigns and events
Coordinate with sales teams to align marketing initiatives with business objectives
Assist in managing partnerships, sponsorships, and local activations
Digital Marketing
Contribute to digital campaigns (email, social media, web, paid media)
Monitor campaign performance and prepare analytics reports
Optimize content for SEO/GEO and user engagement
Market Segmentation & ABE
Assist in identifying target segments and building customer personas
Support the development and execution of ABE strategies
AI & Marketing Technology
Leverage AI tools for content creation, data analysis, and campaign optimization
Stay updated on emerging marketing technologies and best practices
Creative & Design Support
Create and adapt marketing assets using design tools (presentations, social visuals, campaign materials)
Ensure brand consistency across all communications
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Profile Requirements
Currently enrolled in a Bachelor’s or Master’s degree in Marketing, Business, or a related field
Fluent French speaker with strong professional proficiency in English
Strong interest in both field and digital marketing
Basic understanding of market segmentation and/or Account-Based Marketing is a plus
Familiarity with AI tools applied to marketing (e.g., content generation, analytics)
Proficiency in design tools (e.g., Adobe Creative Suite, Figma, or similar)
Analytical mindset with attention to detail
Strong communication and teamwork skills
Ability to work in an international, fast-paced corporate environment
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What We Offer
A structured 2-year apprenticeship with mentorship and learning opportunities
Exposure to global marketing strategies and cross-cultural collaboration
Hands-on experience with modern marketing tools, including AI-driven solutions
A dynamic and inclusive workplace in Paris
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How to Apply
Please submit your CV and a short motivation letter in English or French outlining your interest in the role and relevant experience.
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If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Skills Required
- Currently enrolled in a Bachelor's or Master's degree in Marketing, Business, or a related field
- Fluent French speaker with strong professional proficiency in English
- Strong interest in both field and digital marketing
- Basic understanding of market segmentation and/or Account-Based Marketing
- Familiarity with AI tools applied to marketing
- Proficiency in design tools like Adobe Creative Suite or Figma
- Analytical mindset with attention to detail
- Strong communication and teamwork skills
- Ability to work in an international, fast-paced corporate environment
Genesys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genesys and has not been reviewed or approved by Genesys.
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Strong & Reliable Incentives — Annual bonuses are described as consistently funded and meaningful, elevating total compensation. Structured variable pay and regular payouts reinforce confidence in incentives across numerous roles.
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Leave & Time Off Breadth — Open (unlimited) PTO, volunteer time off, and company recharge days create flexible time-away options. Remote-friendly policies and occasional holiday shutdowns add to the sense of generous time off.
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Parental & Family Support — Paid parental leave with no waiting period, fertility support, and adoption assistance signal strong family-oriented benefits. These offerings stand out as modern and comprehensive within the package.
Genesys Insights
What We Do
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.









