Marketing & Sales Coordinator

Posted Yesterday
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Jacksonville, FL, USA
In-Office
Junior
Other
Vi Living operates 10 Luxury Life Plan Communities across the United States
The Role
Support community sales and marketing by managing leads in Salesforce, scheduling tours, handling inquiries, coordinating events, assisting move-ins, executing marketing campaigns, and maintaining sales/occupancy reports.
Summary Generated by Built In

When you work at Cypress Village, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

 Cypress Village is recruiting for a hospitality focused Cypress Village to join our team!

POSITION SUMMARY: The Marketing & Sales Coordinator is responsible for supporting the sales and marketing efforts of the community. This position provides administrative and operational assistance to the Director, Marketing and Sales or Residency and Sales Counselors, ensuring the smooth execution of sales activities, lead management, and customer service. The Sales Coordinator interacts with prospective residents, families, and referral sources, assisting with inquiries, tours, and follow ups to enhance occupancy.

Here are a few of the daily responsibilities of a Marketing & Sales Coordinator:

  1. Track and maintain Salesforce, ensuring all leads are recorded, updated, and followed up on promptly.
  2.   Assist the Director, Marketing and Sales and sales team with scheduling tours, preparing marketing materials, maintaining sales reports, and coordinating event logistics. 
  3.  Respond to phone and online inquiries, provide general information, and assist with scheduling tours for prospective residents and their families.
  4.  Support the execution of on-site tours and sales events, including set-up, greeting visitors, and providing essential community information.
  5.  Facilitate the resident move-in process by coordinating paperwork, scheduling move-in dates, and ensuring a seamless transition.
  6.  Help implement marketing campaigns, distribute promotional materials, and maintain social media engagement to attract potential residents
  7.   Assist in compiling sales and occupancy reports, tracking progress against sales goals, and ensuring accuracy in documentation.

Here are a few of the Experience and Education: 

  • High school diploma or equivalent required.
  •  2+ years of experience in sales support, customer service, or administrative roles, ideally in senior living, healthcare, or hospitality. 
  •  Proficient in Microsoft Office Suite (Word, Excel, Outlook) and able to learn Salesforce software.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer  

https://info.flclearinghouse.com

Skills Required

  • High school diploma or equivalent
  • 2+ years experience in sales support, customer service, or administrative roles
  • Experience in senior living, healthcare, or hospitality
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Able to learn and use Salesforce software

Vi Living Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vi Living and has not been reviewed or approved by Vi Living.

  • Healthcare Strength Medical, dental, and vision coverage is complemented by optional protections such as life, disability, accident/critical illness, and hospital indemnity, plus access to mental‑health resources. Coverage typically begins the first day of the month after hire, reinforcing strong baseline healthcare support.
  • Leave & Time Off Breadth PTO, paid holidays, sick time where applicable, bereavement, jury duty, parental bonding, and caregiving leave create a broad time‑off portfolio. Some locations add paid volunteer time and anniversary holidays, extending flexibility for time away.
  • Retirement Support A 401(k) with company match anchors retirement readiness, supported by tools like FSAs and commuter benefits that aid overall financial planning. Access to a credit union and early wage access provide additional day‑to‑day financial support within the total rewards mix.

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The Company
HQ: Chicago, Illinois
2,900 Employees
Year Founded: 1987

What We Do

Vi is dedicated to providing quality environments, services, and programs to enrich the lives of older adults. Our goal is for our residents to continually experience the finest in senior living. Throughout Vi’s history, we have maintained our commitment to not only help seniors live independent lives on their terms, but also provide a nurturing environment for our employees to build fulfilling careers of service and care. Today, we support more than 2,900 employees in our corporate and community offices who are deeply committed to the care of our residents. The future success of Vi depends on maintaining a standard of excellence in all phases of resident services and relations.

Why Work With Us

At Vi, we go beyond words; respect, equity, diversity, and inclusion are the foundations of our culture. We're devoted to fostering an environment where every employee feels a genuine sense of belonging, appreciation, and empowerment.

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