Promotions Coordinator - Casino Sales & Marketing

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Junior
Food • Gaming • Travel • Hospitality
The Role
Support development, planning and execution of casino promotions and events. Coordinate logistics, collateral, supplies, budgets and expense tracking. Interface with operating departments, assist patrons during promotions, ensure compliance with Gaming Commission and tribal policies, and maintain confidentiality of records.
Summary Generated by Built In

About Seminole Hard Rock Hotel & Casino Hollywood
Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description:

Job Summary:

Assists in the development, planning and implementation of promotions.

Essential Job Functions:

  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Assists in the formulation of theme, format and budget specifications for specific promotions.
  • Executes promotions inside casino hotel, assisting patrons participating in promotions.
  • Ensures that promotion/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
  • Ensures collateral materials for promotions and events are displayed prior to and recovered at the conclusion of each project.
  • Establishes reports and systems to monitor actual expenses compared to budget and take necessary action to meet budget guidelines.
  • Assists management in disseminating information about events to all impacted operating departments.
  • Interfaces with operating departments to ensure timely coordination of all events.
  • Executes budgets for individual promotions, records expenditures, charts budget variances.
  • Maintains security and confidentiality of files, records and lists.

Qualifications:

High School Diploma required or the equivalent combination of education and/or experience. College degree in Marketing, Hospitality, or Event Management preferred. Strong guest relations experience of at least two years required. Three years relevant experience in casino environment, promotions, productions, public speaking, or special events strongly preferred. Strong knowledge of MS Office applications, including Outlook and Excel required.

Work Environment:

  • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. 
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Must be able and willing to work a variety of schedules, as position requires incumbent to work long hours, to include evenings, weekends and holidays without consecutive days off.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Skills Required

  • High School Diploma or equivalent
  • College degree in Marketing, Hospitality, or Event Management
  • At least two years of strong guest relations experience
  • Three years relevant experience in casino environment, promotions, productions, public speaking, or special events
  • Strong knowledge of MS Office applications, including Outlook and Excel
  • Ability to lift and/or move up to 50 pounds
  • Ability and willingness to work evenings, weekends and holidays, long hours without consecutive days off
  • Ability to communicate effectively with guests in English
  • Must obtain gaming licensure and pass background checks (credit, criminal) prior to offer
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The Company
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

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