Marketing Programs Coordinator

Posted 2 Days Ago
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London, Greater London, England, GBR
Hybrid
Mid level
Software
The Role
Support EMEA/APAC demand-generation and regional marketing programs by managing MQL workflows, CRM and marketing operations, campaign execution, reporting, and sales alignment to maximize lead-to-opportunity conversion and pipeline contribution.
Summary Generated by Built In
Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We are seeking a highly organized and detail-oriented Marketing Programs Coordinator to support demand generation and regional marketing programs across EMEA and APAC. This role plays a critical part in driving pipeline growth.

Working closely with Sales, Marketing, and Operations teams, you'll support campaign execution, lead management, and performance tracking to ensure prospects receive a seamless experience from first touch through to opportunity creation.

You'll play a key role in ensuring marketing-generated leads are routed efficiently, followed up promptly, and accurately tracked throughout the funnel, maximizing the impact of marketing investment and contributing directly to business growth.

This is an excellent opportunity for a marketing professional early in their career who has gained some foundational experience and is eager to expand their expertise across demand generation, marketing operations, and sales alignment within a fast-paced B2B environment.

How will you contribute?

    Lead Management & Sales Alignment:

    o   Monitor and manage marketing-qualified lead (MQL) workflows across EMEA and APAC.

    o   Ensure all MQLs are routed appropriately and followed up within established service level agreements (SLAs).

    o   Partner closely with regional sales teams to track lead progression and disposition.

    o   Support lead nurture and follow-up processes to improve MQL-to-SQL conversion performance.

    o   Maintain visibility into lead status and escalate follow-up gaps when necessary.

    CRM & Marketing Operations:

    o   Maintain CRM data quality and hygiene, ensuring accurate lead and contact records.

    o   Support lead routing, campaign attribution, and pipeline administration processes.

    o   Assist with reporting on campaign performance, intent data analysis, lead conversion metrics, and pipeline contribution.

    o   Support ongoing process improvements across marketing operations and sales handoffs.

    Campaign Support:

    o   Support execution of integrated demand generation campaigns across digital channels.

    o   Assist with email marketing, audience segmentation, campaign deployment, and performance tracking.

    o   Coordinate campaign assets and timelines with internal stakeholders and external partners.

    o   Help ensure campaign execution aligns with regional growth objectives.

    o   Coordinate and support execution of the regional webinar program.

    o   Support Senior Marketing Manager with strategic events, driving attendee engagement and maximizing follow-up opportunities.

What will you bring?

  • 2-5 years of experience in B2B marketing, demand generation, marketing operations, or a related role.
  • Familiarity with CRM platforms such as Salesforce as well as marketing platforms such as HubSpot, 6Sense, Marketo, Pardot, or similar.
  • Ability to manage multiple projects simultaneously while maintaining attention to detail.
  • Highly analytical with strong organizational and project management skills.
  • Excellent written and verbal communication skills.
  • Experience working with regional or international B2B demand gen programs.
  • Exposure to SaaS, technology, compliance, cybersecurity, or enterprise software markets.
  • Familiarity with emerging trends and best practices for leveraging AI across marketing process, technology and analytics.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Skills Required

  • 2-5 years experience in B2B marketing, demand generation, marketing operations, or a related role
  • Familiarity with CRM platforms such as Salesforce and marketing platforms such as HubSpot, 6Sense, Marketo, Pardot, or similar
  • Ability to manage multiple projects simultaneously while maintaining attention to detail
  • Highly analytical with strong organizational and project management skills
  • Excellent written and verbal communication skills
  • Experience working with regional or international B2B demand generation programs (EMEA/APAC)
  • Exposure to SaaS, technology, compliance, cybersecurity, or enterprise software markets
  • Familiarity with emerging trends and best practices for leveraging AI across marketing processes, technology, and analytics

Smarsh Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smarsh and has not been reviewed or approved by Smarsh.

  • Leave & Time Off Breadth Time off is characterized by unlimited PTO, generous vacation allowances, and paid holidays, with policies that support taking time away. These elements are positioned as a core strength that helps balance lower base pay in some roles.
  • Wellbeing & Lifestyle Benefits Perks include wellness programs, commuter and bike reimbursement, volunteer time off, peer recognition, remote-work support, and a sabbatical option. The variety of non-salary benefits contributes to a supportive work-life environment.
  • Retirement Support A 401(k) with employer match and profit sharing is offered, with immediate vesting described for the match. This strengthens the long-term financial component of total rewards.

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The Company
HQ: Portland, OR
1,470 Employees

What We Do

Smarsh provides cloud-based archiving and compliance solutions for companies in regulated and litigious industries.

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