MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
Job DescriptionThe Marketing & Partner Support Specialist plays a key role in strengthening the network by driving marketing initiatives, partner engagement, and brand visibility, while also supporting partner onboarding and ongoing operational coordination. Acting as a key interface between marketing, partners, and internal teams, this role combines hands‑on marketing execution with structured partner lifecycle support in a dynamic automotive aftermarket environment.
Key Responsibilities:
Marketing & Partner Engagement (Primary Focus)
- Support the planning, coordination, and execution of marketing campaigns and initiatives
- Create and adapt local‑market content, copy, and communications for B2B and B2C audiences
- Support digital marketing activities, including social media, website content, newsletters, and online campaigns
- Coordinate marketing materials, campaigns, events, and merchandise initiatives
- Ensure consistent brand messaging across partner communications and touchpoints
- Work with internal teams and external agencies to support campaign delivery and partner engagement
Partner Lifecycle Support
- Support partner lead qualification and maintain accurate CRM pipeline tracking
- Coordinate partner onboarding activities, including communication, system access setup, and documentation
- Serve as a key contact for partners on campaign‑related, communication, and operational topics
- Support partner participation in campaigns, programs, and marketing initiatives
Data, Administration & Reporting
- Maintain accurate partner and campaign‑related data in CRM and related systems
- Support reporting, tracking of campaign activities, and GDPR‑compliant data handling
- Assist with administrative and basic system coordination tasks enabling marketing execution
Collaboration & Stakeholder Management
- Work closely with Marketing, Field Force, IT, and external partners
- Support cross‑functional alignment to improve partner experience and campaign effectiveness
Working Pattern
- Full time (40 hours/week)
- Hybrid working model
- Location: Madrid
- Permanent contract
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field
- 2–4 years of professional experience in marketing, digital marketing, communications, or partner coordination
- Experience creating content, supporting campaigns, and working with CRM or marketing systems
- Exposure to partner networks, B2B environments, or customer lifecycle processes is an advantage
- Experience in automotive, aftermarket, or dealer network environments is a plus
- Native Polish and professional‑level English are required
Technical Skills
- Strong proficiency in Microsoft Office (PowerPoint, Excel, Word)
- Experience with digital marketing tools, analytics, CRM, or reporting platforms
- Ability to work with financial or administrative systems (SAP / e‑billing is desirable)
Profile
- Creative, organized, and detail‑oriented with a strong marketing mindset
- Customer‑ and partner‑focused, with excellent communication skills
- Able to manage multiple campaigns and stakeholders in a fast‑paced environment
- Proactive, collaborative, and adaptable
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Repair Optimization & Compliance
- Learning Solutions
- Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Skills Required
- Bachelor's degree in Marketing, Communications, Business Administration, or related field
- 2-4 years professional experience in marketing, digital marketing, communications, or partner coordination
- Native Polish
- Professional-level English
- Experience creating content, supporting campaigns, and working with CRM or marketing systems
- Strong proficiency in Microsoft Office (PowerPoint, Excel, Word)
- Experience with digital marketing tools, analytics, CRM, or reporting platforms
- Exposure to partner networks, B2B environments, or customer lifecycle processes
- Experience in automotive, aftermarket, or dealer network environments
- Ability to work with financial or administrative systems (SAP / e-billing)
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
