Ascendion Jobs

Marketing Operations Specialist - (Impact tools) - Music: Growth & Marketing - Gary Kamikawa - Nearshore(04)(1)

Ascendion

Marketing Operations Specialist - (Impact tools) - Music: Growth & Marketing - Gary Kamikawa - Nearshore(04)(1)

Reposted One Month Ago

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2 Locations

In-Office or Remote

Junior

Artificial Intelligence • Cloud • Information Technology • Software

A leading provider of AI-first software engineering services

The Role

Manage and enhance marketing tools (Salesforce, Impact, Marketing Cloud), implement AI-driven automations, triage support tickets, ensure data quality and migrations, automate processes, perform campaign data analysis, and collaborate cross-functionally to improve marketing workflows and user experience.

Summary Generated by Built In

About the Role" We are looking for a Digital Marketing Operations Specialist to join our team. The ideal candidate will be responsible for managing and enhancing marketing tools, implementing AI-driven optimizations, handling ticket and support management, ensuring data integrity and analysis, automating processes, and collaborating with stakeholders to improve operational workflows. "Job Title" Digital Marketing Operations Specialist "Responsibilities" - Manage and enhance marketing tools such as Salesforce, Impact, and AI-driven automation tools to support artist influencer programs. - Identify and implement AI-driven optimizations to streamline marketing workflows, enhance data processing, and improve campaign personalization. - Promptly triage cases, respond to end-user inquiries, fulfill system requests, and resolve incidents in a customer-centric manner. - Monitor data quality, execute data migration/cleansing projects, and leverage AI for data enrichment and predictive analytics. - Automate manual processes, optimize self-service capabilities, and improve operational workflows through AI and machine learning tools. - Work cross-functionally with internal teams to refine operational processes and enhance user experience through AI-driven insights. "Required Skills" - 1+ years of experience in digital marketing operations, business analysis, or related fields. - Experience with Salesforce, marketing automation tools, or AI-driven marketing platforms. - Strong understanding of digital marketing workflows, campaign automation, and CRM management. - Ability to gather requirements, create and deploy solutions, and analyze business processes. - Experience supporting and managing ticketing systems and troubleshooting user issues. "Desirable Skills" - Experience with Impact, GenAI tools, or other AI-driven marketing automation platforms. - Salesforce Marketing Cloud certification or equivalent experience. - Familiarity with HTML, CSS, JavaScript for email or web campaign execution. - Advanced Excel and data visualization skills for campaign analysis. - Experience working with large-scale datasets, AI-driven analytics, and automation frameworks. "Education Qualification" Not specified.

Skills Required

1+ years of experience in digital marketing operations, business analysis, or related fields
Experience with Salesforce, marketing automation tools, or AI-driven marketing platforms
Strong understanding of digital marketing workflows, campaign automation, and CRM management
Ability to gather requirements, create and deploy solutions, and analyze business processes
Experience supporting and managing ticketing systems and troubleshooting user issues
Experience with Impact
Experience with GenAI or other AI-driven marketing automation platforms
Salesforce Marketing Cloud certification or equivalent experience
Familiarity with HTML, CSS, JavaScript for email or web campaign execution
Advanced Excel and data visualization skills for campaign analysis
Experience working with large-scale datasets, AI-driven analytics, and automation frameworks

Ascendion Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ascendion and has not been reviewed or approved by Ascendion.

Fair & Transparent Compensation — Feedback suggests many consider pay fair for the market, particularly on higher‑billing client assignments where pay is timely. Perceptions of acceptable compensation appear stronger when initial offers are negotiated well.
Leave & Time Off Breadth — Employer‑verified listings indicate access to paid holidays, PTO, and sick leave. Feedback suggests time off is serviceable and present across core categories.
Wellbeing & Lifestyle Benefits — Employer materials highlight mental health support, EAP/wellness resources, and remote/flexible work options. These offerings contribute to quality‑of‑life support alongside core benefits.

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The Company

HQ: Basking Ridge, New Jersey

7,115 Employees

Year Founded: 2022

What We Do

Ascendion is an AI-native software engineering disruptor helping businesses innovate faster, smarter, and with greater impact. We partner with enterprise clients across North America, the UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com. Engineering to the Power of AI™, AAVA™, EngineeringAI, Engineering to Elevate Life™, Enterprise PlatformsAI, Data & InsightsAI, ExperienceAI, GCCAI, OperationsAI, Platform EngineeringAI, ProductAI, and Quality EngineeringAI are trademarks or service marks of Ascendion®. AAVA™ is pending registration. Unauthorized use is strictly prohibited.