We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.
Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.
Staffbase is looking for a Senior Marketing Operations Manager to help scale our global operations. This role is central to how we run marketing, from the systems we use to the processes that connect our work to revenue. You’ll support key parts of the tech stack, execute operational projects end to end, and support both central and regional teams with structure, insight, and solutions.
We’re looking for a detail-oriented team member who moves confidently across platforms, understands the demands of revenue marketing, and brings a data-driven mindset to problem-solving. You should be comfortable navigating complexity, anticipating needs before they’re raised, and building systems that scale.
Important: This is a hybrid role based in our New York City office. Core in-office days are Tuesday through Thursday, with a minimum expectation of 2 in-office days per week during those core days.
What You’ll Be Doing
- Proficiently operate our marketing tech stack: HubSpot, Salesforce, 6sense, Tableau. Ensuring clean data, connected systems, and usable reporting
- Execute operational support for campaigns and programmes, ensuring scalable and repeatable processes across teams and regions
- Build reports and dashboards across our tech stack that help teams understand performance and make better decisions
- Partner with stakeholders across Marketing, Sales, Ops, Analytics, and regional teams to align goals, timelines, and execution
- Spot gaps, bottlenecks, or inefficiencies and proactively work to fix them
- Support the balance between global consistency and regional nuance
- Take ownership of executing cross-functional projects from start to finish
What you’ll need to be successful
- Strong experience with HubSpot, Salesforce, 6sense, and Tableau, not just using them but knowing how to get the most from them
- A clear understanding of revenue marketing, demand generation, ABM, and how marketing connects to pipeline and growth
- A proactive mindset. You anticipate needs, flag risks early, and solve problems without being asked
- Strategic doer who balances high-level thinking with hands-on execution, prioritizing tasks effectively to focus on what moves the needle most
- Simplify complex technical details and present them in a clear and concise style for executive-level audiences.
- Excellent stakeholder management. You know how to influence, prioritise, and keep things moving
- High level of proficiency across marketing operations. You’re confident across platforms, dat,a and process design
- You work quickly, communicate clearly, and are comfortable in fast-changing environments
- You are dynamic and comfortable moving quickly and navigating the complex nature of a scale-up
What you'll get
- Competitive Compensation - we offer attractive salary packages, including a Long Term Incentive Program
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
- Growth Budget - all employees get a yearly budget for external training of $1100
- Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
- Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation
- Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
- Volunteer Day - you’ll get one day off per year for supporting a social project
- Employee Referral Program - one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paid
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $130,000 - $152,000 base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays, and paid time off (PTO).
Top Skills
What We Do
Company communicators want a single place where they can reach and engage all employees across every channel. Employees want a simple and user friendly way to connect with their company no matter if they are desk, frontline, remote or distributed workers. We connect companies with their employees through a branded app, desktop browser, email, or chat, with the goal of establishing community and shared purpose at work.
Why Work With Us
We are quickly taking over the Internal Communications industries and have been named the 2021 Global Employee App Choice by ClearBox Consulting. We have a very collaborative international culture that loves to grow together as much as we love to win together! Join our team during these exciting times of a recent merger and our series D!
