Marketing Operations Analyst

Posted Yesterday
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Johannesburg, City of Johannesburg, Gauteng, ZAF
In-Office
Mid level
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role
The Marketing Operations Analyst will analyze campaign performance, collaborate with analytics teams, maintain KPIs, and create reporting tools to enhance marketing effectiveness.
Summary Generated by Built In
Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Key Responsibilities

  • Evaluate pre-campaign plans by analyzing historical performance, benchmarks, and measurement considerations.
  • Partner with Insights & Analytics in development of business cases by structuring relevant data and articulating the strategic rationale on expected campaign performance outcomes.
  • Translate post-campaign analyses from Insights & Analytics into clear, actionable insights and recommendations for marketing and business stakeholders
  • Set up, maintain and track OKR’s KPI’s for marketing initiatives, including reach, engagement, conversion, and ROI.
  • Engage media agencies to track and analyze campaign effectiveness across digital, paid media, social, CRM, and offline channels
  • Support the marketing learning agenda - ensuring test-and-learn analysis informs future direction for continuous campaign optimization and marketing effectiveness
  • Partner with the Insights & Analytics team to apply appropriate measurement frameworks, methodologies, and best practices.
  • Prepare regular performance reports, dashboards, and decision-ready summaries for the Marketing team/leadership reviews
  • Build and maintain reporting tools and dashboards using platforms such as Power BI or Tableau.
  • Present findings in a concise and practical way to support decision-making across marketing initiatives.
  • Promote disciplined and consistent use of measurement standards and reporting frameworks with relevant teams.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

  • Bachelor’s degree with 3–5 years’ experience in marketing planning, project management, statistics, economics, or related field
  • Strong organizational skills and the ability to manage multiple projects and stakeholders simultaneously
  • Strong experience with digital marketing channels and platforms (Google Ads, Meta, programmatic media, CRM/email)
  • Proficiency in data visualization and reporting tools (Power BI or Tableau)
  • Ability to translate data-driven insights into clear business recommendations
  • Fluency in AI-powered productivity and operations tools, with the ability to identify and apply AI solutions to improve workflows
  • Strong stakeholder management and communication skills, with the ability to collaborate effectively across teams
  • Hight attention to detail and commitment to data integrity

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Top Skills

CRM
Google Ads
Meta
Power BI
Programmatic Media
Tableau
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The Company
HQ: San Francisco, CA
33,000 Employees
Year Founded: 1958

What We Do

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.

Why Work With Us

At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.

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