Marketing Operations Analyst

Job Posted 2 Days Ago Posted 2 Days Ago
San Mateo, CA
Hybrid
149K-176K Annually
Entry level
Cloud • Fintech • Information Technology • Machine Learning • Software
Xero’s online accounting software connects small business owners with their numbers, their bank, and advisors anytime.
The Role
As a Marketing Operations Analyst at Xero, you will support a global team by managing data operations, enhancing dashboards, and developing scalable measurement frameworks. Responsibilities include collaborating with analytics teams and improving reporting capabilities while addressing ad hoc data requests from Partner Marketers.
Summary Generated by Built In

Our Purpose 

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.


At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.

How You'll Make Impact:

  • Partner Marketing Operations enables Partner Marketing at Xero perform at its best through the enablement of best-in-class data, technology and process. Your work will help the Partner Marketing team measure and optimise for success, while creating scalable and beautiful experiences for our partners and customers.

What You'll Do:

  • Reporting to the Head of Partner Marketing Operations, you’ll:
  • Support a global team of Partner Marketers with all-things data analytics, campaign and data operations.
  • Maintain and continuously improve Partner Marketing’s key dashboards, datasets and reporting cadences.
  • Build globally scalable measurement frameworks, methodologies and dashboards, including delivering documentation and enablement to uplift data and analytics proficiency across the Partner Marketing team.
  • Effectively manage a fast-paced inbound work queue and balance a medium to long-term project roadmap.
  • Work with Marketing Technology and Engineering to improve data pipelines and their availability in Xero reporting tools to unlock new reporting capabilities.
  • Act as Partner Marketing’s data and analytical systems expert, including supporting the investigation, diagnosing and troubleshooting of errors, providing consultation and/or training as requiredSupport ad hoc data and analytics requirements from the Partner Marketing team.
  • Be fully aligned to Partner Marketing Objectives and Key Results and Xero’s Partner Marketing and Sales funnel, proactively identifying data-led ways to solve for business and customer challenges.
  •  Align yourself with other Analytics and Operations teams at Xero, bringing best practices back to Partner Marketing.

What You'll Bring:

  • Hands-on experience in the SaaS Marketing and Sales tech stack.
  • Must be proficient in Salesforce (CRM and Analytics) and Tableau. Nice to have: Google Analytics, Looker, Mixpanel, Salesforce Marketing Cloud and Snowflake.
  • Expert data analysis skill set in Microsoft Excel, Google Sheets and SQL. Analytical, data and process-driven with great attention to detail.
  • Proactive self-starter and problem solver.
  • Excellent organisational, communication and stakeholder management skills.
  • Ability to thrive in a fast-paced environment, independently prioritising and managing a work stack and stakeholder expectations.

Why Xero? 

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.


Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Top Skills

Data Analytics

What the Team is Saying

Person1
Rose
Health, Safety, Security & Environment Advisor
“You will always find someone to grab coffee or take a quick walk with. We really value being #human in the office and it’s one of the most important things that everyone in Xero does. This means empathizing, helping, listening, and being there for one another. It's what makes me love not only Xero, but the individual people within Xero too.“
Rose
Sophia
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The Company
HQ: Hawthorn, VIC
4,700 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances.

Why Work With Us

Xero is not like most companies. When you join Xero, you become part of something beautiful —a global community of people who are passionate about making an impact on the world. It’s a place where you can truly be yourself and find success in a way that’s meaningful to you.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
HQMelbourne (HQ)
HQWellington, NZ
Singapore
Auckland, NZ
Brisbane
Denver, CO
London, GB
Napier, NZ
New York, NY
San Francisco, CA
Company Office Image
San Mateo, CA
Sydney, NSW
Toronto, Ontario
Learn more

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