Where there are holidays, celebrations, or any other kind of social gathering, the common denominator for all of those is food. You get to be a part of an industry that helps people create and celebrate some of the most meaningful events of their lives. What you do at Broulim's matters and makes a difference to thousands of people in our communities!
We have been categorized as an essential service, which means job security during difficult times.
Marketing Coordinator
Primary Supervisor: Director of Marketing
Location: Rigby, Idaho
Job Status: Full-Time, Non-Exempt
Position SummaryThe Marketing Coordinator supports the growth and success of Broulim’s Marketing and Rewards programs by helping stores effectively promote marketing initiatives and engage guests. This role serves as a liaison between store teams, guests, and the marketing department by providing training, communication, support, and program analysis.
Essential Duties and Responsibilities- Develop training materials and provide ongoing support to store teams to ensure successful promotion of Marketing and Rewards initiatives.
- Respond to guest questions, concerns, and feedback in a professional and timely manner.
- Coordinate and support monthly Rewards events that engage guests and encourage new program enrollments.
- Troubleshoot Rewards program issues and collaborate with internal departments to resolve concerns.
- Analyze Rewards program performance data to identify trends and recommend strategies to increase participation.
- Coordinate Rewards program updates across email, social media, website, mobile app, and in-store signage.
- Perform other related duties as assigned.
- High school diploma or equivalent.
- Knowledge of basic computer applications, including email and Microsoft Excel.
- Strong guest service and communication skills.
- Excellent organizational and time-management skills.
- Attention to detail and problem-solving abilities.
- Valid driver’s license and ability to travel as needed.
- Availability to work flexible hours, including evenings, weekends, and holidays when necessary.
- Associate or bachelor's degree in marketing, Communications, Business, or related field.
- Experience customer loyalty, rewards, or guest engagement programs.
- Experience in retail, marketing, customer service, or related fields.
- Familiarity with marketing communication channels, including email, social media, and digital marketing platforms.
- Experience analyzing data and preparing reports to support business decisions.
Key Competencies
- Guest Focus and Customer Service
- Communication Skills
- Organization and Planning
- Problem Solving
- Attention to Detail
- Teamwork and Collaboration
- Adaptability
- Initiative and Accountability
- Data Analysis and Reporting
- Training and Coaching Support
Join our Team!
Skills Required
- High school diploma or equivalent
- Knowledge of basic computer applications, including email and Microsoft Excel
- Strong guest service and communication skills
- Excellent organizational and time-management skills
- Attention to detail and problem-solving abilities
- Valid driver's license and ability to travel as needed
- Availability to work flexible hours, including evenings, weekends, and holidays when necessary
- Associate or bachelor's degree in marketing, communications, business, or a related field
- Experience with customer loyalty, rewards, or guest engagement programs
- Experience in retail, marketing, customer service, or related fields
- Familiarity with email, social media, and digital marketing platforms
- Experience analyzing data and preparing reports to support business decisions
What We Do
Broulim’s Fresh Foods is a locally owned grocery retailer serving Southeast Idaho and Western Wyoming. Its stores offer fresh, high-quality products and a local shopping experience, with a focus on friendly service and community involvement. The company’s mission is to provide guests with excellence in service and selection while offering team members meaningful careers. Founded as a Rigby grocery store, it has expanded across the region.
