Marketing Manager

Posted Yesterday
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Auckland, NZL
In-Office
Mid level
Events • Food • Retail • Hospitality
The Role
Manage marketing strategies, budgets, campaigns, content, digital channels, promotions, events, PR support, and customer experience initiatives across multiple hospitality venues. Coordinate with venue, operations, digital, and creative teams; monitor campaign performance, customer engagement, and revenue growth; manage website and social content; report insights; and support venue development and acquisition projects.
Summary Generated by Built In
Drive venue marketing, customer engagement and revenue growth

NZ Venue Co. is seeking an experienced Marketing Manager to join our Auckland-based marketing team and support a portfolio of hospitality venues.

This role is responsible for executing venue marketing strategies, managing marketing budgets and delivering effective campaigns that increase customer engagement, strengthen brand visibility and drive revenue growth.

Working closely with venue managers, operations teams and the wider marketing function, you will oversee campaigns across digital, content, promotions, events, PR and customer experience channels.

About the role

You will be responsible for:

  • Executing quarterly marketing strategies across an assigned portfolio of venues.
  • Managing venue marketing budgets and ensuring spend delivers strong return on investment.
  • Providing monthly budget updates and marketing activity reports to venue and operations teams.
  • Briefing digital and design teams on promotional campaigns, events and content requirements.
  • Managing campaign rollouts, deadlines, documentation and communication with venues.
  • Developing channel strategies to reach target audiences and support venue growth.
  • Overseeing website, social media, photography and digital content.
  • Managing content updates, including menu changes and promotional activity.
  • Identifying trends and generating innovative ideas to drive revenue.
  • Reviewing and editing digital campaign copy, including Google Ads.
  • Monitoring the digital customer journey and identifying opportunities to improve engagement and conversion.
  • Supporting brownfield, greenfield and acquisition projects.
  • Maintaining media schedules and supporting PR activity when required.
  • Sharing campaign insights, success stories and best practice across the marketing team.
About you

You are a commercially minded marketer with strong digital capability, excellent communication skills and a genuine understanding of hospitality. You will be comfortable managing multiple venues, stakeholders and deadlines while working autonomously and collaboratively.

You will ideally have:

  • A tertiary qualification in Marketing, Business or a related discipline.
  • At least three years’ experience developing and delivering marketing strategies.
  • Previous marketing management or leadership experience.
  • Experience working in hospitality, tourism, retail, entertainment or a similar customer-focused industry.
  • Strong financial acumen and experience managing marketing budgets.
  • Experience with customer and market research.
  • Strong digital marketing and content management skills.
  • Experience using Meta Business Manager, Google Suite and web CMS or CRM platforms.
  • Excellent copywriting and editing skills.
  • Strong planning, organisation and project management capability.
  • The ability to manage multiple stakeholders in a fast-paced environment.
  • A creative, innovative and commercially focused mindset.
  • Strong problem-solving and decision-making skills.
  • The confidence to influence venue and operational stakeholders.
  • A collaborative, resilient and results-driven approach.
Why join us?

This is an opportunity to join a growing hospitality business and make a visible impact across a portfolio of Auckland venues. You’ll work alongside venue, operations, digital and creative teams to deliver marketing that creates exceptional customer experiences and supports organic revenue growth.

The role offers a flexible working arrangement, including office-based collaboration and work-from-home flexibility, subject to business requirements and participation in the AVC Pal program.

Apply now and help shape the marketing success of NZ Venue Co.’s Auckland venues.

Skills Required

  • Tertiary qualification in Marketing, Business, or a related discipline
  • At least three years of experience developing and delivering marketing strategies
  • Previous marketing management or leadership experience
  • Experience in hospitality, tourism, retail, entertainment, or a similar customer-focused industry
  • Strong financial acumen and experience managing marketing budgets
  • Experience with customer and market research
  • Strong digital marketing and content management skills
  • Experience using Meta Business Manager, Google Suite, and web CMS or CRM platforms
  • Excellent copywriting and editing skills
  • Strong planning, organization, and project management capability
  • Ability to manage multiple stakeholders and deadlines in a fast-paced environment
  • Creative, innovative, and commercially focused mindset
  • Strong problem-solving and decision-making skills
  • Confidence influencing venue and operational stakeholders
  • Collaborative, resilient, and results-driven approach
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The Company
8,000 Employees

What We Do

Australian Venue Co. is a hospitality firm that operates a portfolio of over 200 pubs, bars, restaurants, and event spaces across Australia and New Zealand. The company takes a local-first approach, tailoring menus, customer service, and design to the specific local market while providing specialist support at scale from its centralized head office to revitalize and maintain high-quality standards across its venues.

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