Responsibilities
Perform outbound & inbound calls and track updates to monitor and report all pertinent market information relative to competitive activity, customer information and product performance.
Achieve the planned annual rate of call (PAR) for each assigned account.
Call assigned customers at PAR to uncover business issues, timelines and opportunities for dealer solutions.
Identify and qualify leads for dealer solutions from opportunities generated by contacting assigned prospects and customers.
Document business issues, timelines, opportunities and leads in the dealer’s contact management system (CRM).
Transfer leads to the appropriate salesperson in a timely and efficient manner.
Establish a personal working relationship with contacts based on value, knowledge, trust and character.
Verify and update contact information for leads, prospects and customers assigned.
Cleanse leads, prospects and customers from their assigned database who are no longer in business or otherwise disqualified from future contact using the dealership’s criteria.
Continue to develop expertise in products and services through training, research and perpetual learning.
Generate monthly PowerPoint reports on equipment and revenue and support various projects and campaign as part of lead generations initiatives.
Qualifications
High school diploma or GED required
Bachelor’s degree is preferred, but may be supplemented by work experience.
2 years minimum experience in sales, marketing or analytics.
Knowledge of a parts and services sales organization is a plus.
Possess strong MS Office skills particularly in Excel.
Demonstrated success as a team player with a proactive, positive attitude and a strong sense of self-motivation who can perform job functions with minimal supervision.
Ability to manage multiple tasks and changing priorities using strong organization and prioritization skills.
Ability to communicate data effectively. Good phone etiquette and inbound call management experience is essential.
Travel
Up to 10%. Ability to travel primarily by car across Ziegler’s territory to visit customers, branches, and support events may be required. Some out-of-region travel may also be required.
Minimum Physical Requirements:
Using hands, talking, hearing
Ability to lift up to 30 lbs
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900
Starting wage is dependent on skills, experience, and education. Along with competitive pay, full time positions are benefits eligible which includes:
Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- High school diploma or GED
- Bachelor's degree
- Minimum 2 years experience in sales, marketing, or analytics
- Knowledge of a parts and services sales organization
- Strong Microsoft Office skills, particularly Excel
- Good phone etiquette and inbound call management experience
- Ability to manage multiple tasks and changing priorities with strong organization skills
- Demonstrated success as a team player, proactive and self-motivated, able to work with minimal supervision
- Ability to travel up to 10% (primarily by car across territory)
- Ability to lift up to 30 lbs and use hands, talk, and hear
What We Do
Ziegler CAT is one of the largest and most successful Cat® dealers in the U.S., representing the full line of industry-leading Cat equipment, generators, and truck engines in Minnesota and Iowa. We also sell and support Brandt®, Challenger®, LEXION®, Ag-Chem™, Sunflower®, and White Planters® agricultural equipment in Minnesota, Iowa, Wisconsin, and Missouri. Our Vision is to satisfy customers with innovative solutions that set the standard for value in the markets we serve. Our Mission is to enhance the value of the high quality products we supply with support services that together contribute to the success of our customers, their communities and ourselves. We strive for excellence and integrity in the conduct of our business.
