RC Coffee / Kiocafe
Location: Canada (Hybrid/Travel as needed)
About RC Coffee / Kiocafe
We’re building the future of coffee — where autonomous retail, smart technology, AI, and premium beverage experiences come together.
RC Coffee / Kiocafe is redefining how consumers experience coffee and self-service retail through next-generation cafés and smart kiosk technology. As we continue to grow, we are looking for a creative, fast-moving Marketing & Growth Manager to help build our brand, create demand, and drive customer engagement across Canada.
This is a hands-on role for someone who thrives in fast-paced environments and enjoys turning ideas into execution. You’ll work directly with leadership to shape marketing strategy, launch campaigns, support growth initiatives, and help bring an emerging brand to life.
Position Overview
The Marketing & Growth Manager will own and execute marketing initiatives designed to increase brand awareness, customer acquisition, app engagement, and traffic across RC Coffee / Kiocafe channels and locations.
This role blends creativity with execution and requires someone equally comfortable creating social content, launching campaigns, supporting new location activations, and developing materials that drive business growth.
Key Responsibilities
Marketing Strategy & Campaign Execution
- Own and manage the marketing calendar across campaigns, promotions, seasonal initiatives, rewards programs, and limited-time offers (LTOs)
- Develop and execute customer acquisition and retention strategies
- Plan and launch integrated marketing campaigns to drive awareness and customer engagement
- Monitor campaign performance and optimize based on insights and analytics
Brand & Content
- Lead social media strategy and content development across Instagram, TikTok, LinkedIn, and digital channels
- Create engaging content that strengthens brand awareness and community engagement
- Help define and evolve a modern brand at the intersection of coffee, convenience, hospitality, and technology
- Maintain consistent messaging and brand identity across platforms
Growth & Customer Experience
- Create customer-driving initiatives focused on store traffic, app adoption, rewards engagement, and retention
- Support new kiosk and café launches through local activations, field marketing, and grand opening campaigns
- Identify partnership opportunities and creative growth channels
- Assist in customer experience initiatives and loyalty-building programs
Sales & Partnership Support
- Develop marketing materials and sales support assets for proposals, presentations, partnerships, and customer opportunities
- Support business development initiatives through targeted marketing efforts
- Collaborate cross-functionally with leadership and operations teams
Qualifications
- 3+ years of experience in marketing, growth, hospitality, retail, QSR, consumer products, startups, or related industries
- Strong understanding of social media platforms and content strategy
- Experience planning and executing campaigns across multiple channels
- Excellent organizational and project management skills
- Self-starter with a highly execution-focused mindset
- Creative thinker with the ability to move quickly and wear multiple hats
- Passion for innovative consumer experiences, technology, and emerging brands
- Experience with Canva, Adobe Creative Suite, social scheduling platforms, or marketing tools preferred
Preferred Qualifications
- Experience supporting retail, hospitality, café, food & beverage, or consumer-facing brands
- Startup or growth-stage company experience
- Experience with loyalty or app-based marketing initiatives
- Familiarity with digital advertising and analytics platforms
Why Join RC Coffee / Kiocafe?
This is an opportunity to help define a new category in autonomous café and beverage retail. You’ll work directly with leadership, influence brand direction, and help scale an exciting growth-stage company blending hospitality, innovation, and technology.
If you’re excited about building something new and making a real impact, we’d love to hear from you.
Skills Required
- 3+ years of experience in marketing or related industries
- Strong understanding of social media platforms and content strategy
- Experience planning and executing campaigns across multiple channels
- Excellent organizational and project management skills
- Self-starter with an execution-focused mindset
What We Do
At KioSoft, great ideas have a way of becoming great products. Since 2002, we’ve been the leader in unattended payment solutions. Whatever your unattended application may be, we have the self serve expertise and complete set of solutions to make your kiosk or vending a success. Whether it’s indoor or outdoor, street-side, in a mall, or on the road, we offer seamless turnkey systems that empower your concept to maximize revenue. KioSoft provides innovative and powerful unattended payment solutions for a wide variety of industries including Laundry (Residential & Retail), Air Pump & Vac, Car Wash, Amusement, Coffee Kiosks, Parking and Vending. We are the only company that provides a complete systems approach and comprehensive line of solutions to our customers. Business owners demand this flexibility, as not every installation can be satisfied by a single solution. We look forward to connecting and discussing your vision.
