Join the revolution in hospitality tech!
Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.
At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.
Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.
We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.
Key Milestones:
- Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
- Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.
If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.
Here’s a quick glimpse of Liven:
- You can visit Career
- You can visit LinkedIn
- You can Visit Blog
- Acquisition News
About the role
We’re seeking a creative and data-driven Marketing Events and Communications Specialist to deliver high-impact events and campaigns that engage audiences, amplify our brand, and drive measurable business growth.
This role sits at the intersection of marketing, events, and communications strategy — ideal for someone who loves bringing ideas to life through experiences, content, and storytelling that convert. You’ll craft meaningful connections between our brand, customers, and partners through compelling events, campaigns, and communications initiatives.
What you'll do
- Deliver high-impact events that engage and drive conversion to sales opportunities. You will know all the mechanics for driving attendance, amplifying the event, and building engagement.
- Creating compelling event content that elevates our brand through thought leadership and brings our products to life through engaging educational sessions that drive engagement and pipeline.
- Take our ideal customer profiles and build target lists to fuel events, digital outreach and account-based marketing via LinkedIn and social media.
- Build great customer and partner relationships to drive customer case studies, insights, and event engagement.
- Build effective lead mechanics (creating high-conversion event attendance as a starter).
- Analyze data, craft compelling messages, and drive program adoption.
- Deliver high-impact presentations and content for use by our team and our partners.
- Forge high-utility relationships with the marketing and sales organisation, maintain a two-way partnership to share insights, level-up sales conversations, and create best-in-class enablement.
Qualifications
- 3+ years’ experience in a growth company and revenue-driven marketing organization.
- Experience with customer events, social activation and amplification, and lead generation.
- Proven experience organising and managing live (and increasingly hybrid/virtual) events: venue logistics, travel, AV, sponsorship, on-site staffing.
- Demonstrable experience in using AI to generate content, video, and images.
- Excellent communication and organizational skills with great attention to detail.
- Experience with Hubspot and its integrations, campaign automation, digital marketing campaigns, and audience segmentation.
- An understanding of modern marketing automation systems like Active Campaign.
- You’ll have used ChatGPT, Canva, Figma, and other AI-centric tools to generate content.
- Effective organic account-based marketing, LinkedIn, and Instagram strategies.
- A good balance of data and creative skills - you can deliver insights and do the work to turn insights into results.
- Strong understanding of how to use AI to accelerate SEO and Content performance.
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What We Do
Liven – Powering the Future of Hospitality At Liven, we're transforming the hospitality industry with an all-in-one platform designed to help businesses streamline operations, boost profits, and deliver exceptional guest experiences. Purpose-built for hospitality, Liven empowers venues with tools for everything from seamless digital ordering to comprehensive kitchen management, customer loyalty programs, and data-driven insights. With our robust suite of solutions – including POS systems, inventory management, and customer relationship management – Liven is the trusted partner of over 6,000 venues across the Asia-Pacific. We enable restaurants, cafes, and bars to focus on what they do best: crafting memorable experiences for their guests. Why Liven? Our mission is to redefine what’s possible in hospitality, driving innovation at every stage of the guest journey. Whether it’s optimizing kitchen workflows or enhancing customer engagement through CRM and loyalty programs, Liven provides venues with the insights and tools they need to stay ahead. Operating in Australia, Southeast Asia, and expanding into the USA, we’re excited to support businesses at every stage of their growth. Join Us! Visit liven.love to explore an epic range of roles and join our fast-growing, globally minded team.
