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Job Title
Marketing Engagement Partner - RemoteRequisition Number
R7809 Marketing Engagement Partner - Remote (Open)Location
California - Home TeleworkersAdditional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}Job Information
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.
We are actively hiring for a Marketing Engagement Partner - Remote
We are open to levels 2-3 for this role. Leveling will be determined through the interview process. (Salary Range will vary by job level)
Your Role: In this position, you will develop new and innovative ways to achieve marketing objectives through data analysis, interpretation, and insight development. You will work on complex projects that require deep marketing knowledge and experience, analyzing marketing performance and finding opportunities for improvement using established marketing and analytical principles. You will lead operational governance activities across assigned Clubs and serve as a matrixed team leader on key initiatives. Additionally, you will resolve complex operational and marketing challenges through creative and effective solutions that align with and support company objectives.
Your Work:
- Analyze and interpret marketing performance data across Club programs and initiatives to identify trends, findings, and opportunities for improvement
- Partner with analytics resources to collect, validate, and evaluate data to identify performance drivers and implications
- Develop and maintain working knowledge of customer journeys used in marketing campaigns and identify opportunities to improve effectiveness
- Evaluate targeting, messaging, customer journey, and channel performance to identify enhancement opportunities for Club marketing programs.
- Translate analysis into clear performance summaries, presentations, and recommendations for management review
- Lead operational governance activities across assigned Clubs, including creative review oversight, workflow compliance, documentation standards, funding governance, and audit readiness
- Track and monitor Club marketing funding utilization to ensure compliance with Producer Agreements
- Identify execution risks, process gaps, measurement limitations, and operational issues and coordinate resolution with appropriate partners
- Collaborate with analytics, product, technology, legal, agency, and Club partners to improve marketing effectiveness and operational execution
- Identify opportunities to continuously improve team processes, operational efficiency, and execution effectiveness
- Leverage analytics and AI-enabled tools to support insight generation, documentation quality, and operational consistency
Required Experience, Education and Skills
- 6+ years' experience planning and implementing strategic marketing efforts, customer journey analysis, campaign optimization, operational governance, or complex cross-functional initiatives
- Bachelor's degree (BA/BS) in related area or an equivalent combination of education and experience
- Advanced knowledge of functional marketing principles, customer journey concepts, and analytical techniques
- Ability to analyze and interpret marketing performance data to identify trends, key learnings, and opportunities for improvement
- Strong business judgment, critical thinking, and problem-solving capability
- Ability to evaluate targeting, messaging, customer journey, and channel performance to improve marketing effectiveness
- Cross-functional influence ability and experience collaborating without direct authority
- Ability to create, present, and deliver clear and compelling presentations and recommendations
- Ability to independently lead projects and initiatives of complex scope
- Deep understanding of governance frameworks, marketing processes, and execution workflows
- Experience using analytics and AI-enabled tools to support insight generation and execution effectiveness
What would make us excited about you?
- Highly developed understanding of marketing, brand development, and program implementation
- Experience leading complex cross-functional analytical or operational initiatives
- Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
- Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
- Travels as needed for role, including divisional / team meetings and other in-person meetings
- Fulfills business needs, which may include investing extra time, helping other teams, etc
Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.
Why Choose a Career at CSAA IG?
At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.
Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact [email protected]
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
CSAA Insurance Group is an equal opportunity employer.
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The national average salary range for this position is $110,700.00-$123,000.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $110,700.00-$147,500.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.This job posting will be unposted on Wed, 24 Jun 2026.Skills Required
- 6+ years experience planning and implementing strategic marketing efforts, customer journey analysis, campaign optimization, operational governance, or complex cross-functional initiatives
- Bachelor's degree (BA/BS) in related area or equivalent combination of education and experience
- Advanced knowledge of functional marketing principles, customer journey concepts, and analytical techniques
- Ability to analyze and interpret marketing performance data to identify trends, key learnings, and opportunities for improvement
- Strong business judgment, critical thinking, and problem-solving capability
- Ability to evaluate targeting, messaging, customer journey, and channel performance to improve marketing effectiveness
- Cross-functional influence ability and experience collaborating without direct authority
- Ability to create, present, and deliver clear and compelling presentations and recommendations
- Ability to independently lead projects and initiatives of complex scope
- Deep understanding of governance frameworks, marketing processes, and execution workflows
- Experience using analytics and AI-enabled tools to support insight generation and execution effectiveness
- Willingness to travel as needed for divisional/team meetings and in-person meetings
- Highly developed understanding of marketing, brand development, and program implementation
- Experience leading complex cross-functional analytical or operational initiatives
CSAA Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSAA Insurance Group and has not been reviewed or approved by CSAA Insurance Group.
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Fair & Transparent Compensation — Pay is considered good or competitive across many roles, with base compensation often viewed as solid for the work. Feedback suggests overall compensation feels stronger when flexibility and attainable bonuses are part of the package.
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Retirement Support — 401(k) matching and annual profit sharing, with immediate vesting, are highlighted as meaningful strengths in total rewards. Tuition reimbursement and student‑loan support further reinforce the company’s financial well‑being focus.
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Leave & Time Off Breadth — Flexible Time Off or PTO, multiple paid company holidays, and dedicated paid enrichment time create a robust time‑off mix. A largely remote, flexible workplace helps employees make practical use of these benefits.
CSAA Insurance Group Insights
What We Do
Why we're forever forward -- At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities. As insurance industry leaders, we know things can change in an instant. It’s why we’re here. We’re not afraid of change. We welcome it and use it to advance the cause. For employees, our cause is to become ever more inclusive and supportive of their goals and contributions. For our AAA Members, it’s finding new ways to help them prevent, prepare for and recover from whatever comes. For our communities, it’s exploring new ways of helping them meet evolving challenges. Whatever may happen, change becomes progress at CSAA IG. Benefits for today and for your future -- Benefits at CSAA IG represent our commitment to protect our employees by providing for their needs today and helping them prepare for a more secure future. Our suite of benefits is designed to provide for your physical, mental, social and financial health. Our sense of belonging keeps us together -- Belonging is the feeling of being welcomed and accepted for who you are and the qualities you bring. It’s knowing you’re heard and valued as an individual and employee. At CSAA IG, we share a strong sense of purpose and a hunger for adventure. Change should always be expected, but can’t always be predicted. Whatever happens, we remain true to our beliefs and clear on our purpose. We meet change head on and grow from each experience. A promise to act -- Life is uncertain, but we are not. When our AAA Members need us, we know how to move with the speed, expertise and confidence they rely on.
