Marketing Delivery Senior Associate (AVP), Oversight - Governance

Job Description
Are you passionate about turning insights into action and making a real impact? Join our team and help shape the future of executive reporting and communications. In this role, you'll bridge strategic thinking with creative storytelling, ensuring our marketing operations run smoothly and transparently. You'll collaborate with talented colleagues, contribute to a positive culture, and play a key part in process improvements. This is your opportunity to grow, innovate, and make a difference every day.
As an Associate in Executive Reporting and Communications within the Marketing Delivery team, you drive transparency and accountability by transforming complex data into clear, engaging narratives. You help us deliver seamless governance, financial management, and business enablement, while fostering a collaborative and inclusive team culture. You will have the opportunity to identify process improvements, support creative reviews, and contribute to staff engagement. Together, we create an environment where innovation and excellence thrive.
Job Responsibilities

• Prepare and deliver governance reports to support transparency in marketing operations
• Process invoices accurately and promptly to maintain financial integrity
• Administer case management activities to resolve issues and ensure effective communication
• Facilitate business enablement initiatives to drive operational excellence
• Manage profile and access permissions for team members
• Analyze large datasets and extract actionable insights
• Create compelling visual presentations and reports
• Collaborate with team members to foster a positive and inclusive culture
• Identify and implement process improvements in governance and budgeting
• Support engagement and culture development within the staff
• Communicate confidently with senior leaders and stakeholders

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Business, Communications, or related field
• Proven experience in data analysis, reporting, and communications
• Strong proficiency in Microsoft PowerPoint and Excel
• Demonstrated ability to create visual presentations and reports
• Excellent written and verbal communication skills
• Experience preparing governance or operational reports
• Ability to analyze and interpret large datasets
• Strong organizational skills and attention to detail
• Experience supporting financial management or budgeting
• Ability to work collaboratively in a team environment
• Demonstrated initiative and adaptability in dynamic settings

Preferred Qualifications, Capabilities, and Skills

• Experience in marketing operations or executive communications
• Familiarity with case management systems
• Experience with process improvement initiatives
• Ability to create engaging charts, graphs, and visual aids
• Experience interacting with senior leaders
• Demonstrated commitment to organizational culture and staff engagement
• Service-oriented mindset with humility and professionalism

Internal Application Eligibility Requirements
TENURE:
Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.
PERFORMANCE:
Meets satisfactory performance standards as defined by the firm
By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard . You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's HR Policies and Guidelines.
Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.
Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.