Job Requisition: 531501
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Offer Delivery (5162593)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Serves as a technical subject matter expert within the Offer Management lifecycle, with a strong understanding of business processes, offer configuration, data management and reporting. Provides support for complex promotions and offer-related projects, ensuring seamless integration across systems and marketing channels. Collaborates with Enterprise Marketing, Loyalty IT, Digital IT, and POS teams to stay current on system capabilities and to recommend process optimizations. Demonstrates foundational knowledge of relational databases, APIs, and third-party data flows. Trains team members and contributes to the documentation of best practices and governance frameworks.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC and Carlisle, PA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities
- Support core functions of the offer management lifecycle that could include, offer setup, data validation and peer review, offer publishing, data reporting, offer reconciliation, offer testing and testing system upgrades and code releases
- Support day-to-day operations, ensuring data accuracy, process documentation, training and data reporting
- Collaborate with internal and external teams to ensure accurate offer setup, aligning with marketing or commercial strategies
- Partner with key stakeholders on development and maintenance of campaign calendars and production timelines
- Assist in auditing data feeds and business processes to ensure compliance and accuracy
- Assist in troubleshooting offer issues and escalating technical concerns as needed
- Participate in user acceptance testing (UAT) and contribute to continuous improvement efforts focused on data quality and process efficiency
- Act as a technical subject matter expert for offer delivery in cross-functional initiatives and projects
- Foster clear communication with cross-functional partners to support operational needs
- Contribute to continuous improvement efforts focused on data quality and process efficiency
- Generate routine and ad hoc reports to support business operations and decision-making
Qualifications
- 1+ years of experience supporting promotions, loyalty programs or coupons
- 1+ years of experience working in customer specific marketing, digital marketing, loyalty marketing, eCommerce, database administration or data analytics
Preferred Qualifications
- Basic knowledge of traditional SQL or NoSQL databases
- Basic knowledge of analytics solutions and visualizations using PowerBI
- Experience in retail, grocery, CSM marketing, loyalty marketing or digital marketing
- Experience in enterprise systems and databases that support promotions, coupons, and/or loyalty points
- Experience in manipulating and validating data using Microsoft Excel or similar tool
ME/NC/PA/SC Salary Range: $63,440-$95,160
IL/MA/MD/NY Salary Range: $72,880 - $109,320
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-LL1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid
Skills Required
- 1+ years experience supporting promotions, loyalty programs or coupons
- 1+ years experience in customer-specific marketing, digital marketing, loyalty marketing, eCommerce, database administration or data analytics
- Demonstrates foundational knowledge of relational databases, APIs, and third-party data flows
- Applicants must be currently authorized to work in the United States on a full-time basis
- Basic knowledge of traditional SQL or NoSQL databases
- Basic knowledge of analytics solutions and visualizations using PowerBI
- Experience in retail, grocery, CSM marketing, loyalty marketing or digital marketing
- Experience in enterprise systems and databases that support promotions, coupons, and/or loyalty points
- Experience manipulating and validating data using Microsoft Excel or similar tool
What the Team is Saying
Ahold Delhaize USA Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage with mental‑health/EAP resources and inclusive options (e.g., transgender care, abortion travel) are highlighted. These offerings indicate strong core health support across eligible roles.
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Retirement Support — A 401(k) with company match is offered, and some union‑represented associates may retain defined‑benefit pensions. Together these point to solid long‑term financial support options.
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Parental & Family Support — Paid parental leave, adoption assistance, fertility benefits, and onsite Mother’s Rooms are included. These programs signal meaningful family‑focused benefits beyond standard coverage.
Ahold Delhaize USA Insights
What We Do
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.
Why Work With Us
We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.
Gallery
Ahold Delhaize USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
