The Role
Supports hotel marketing and communications through administrative coordination, social media content creation, photography and video editing, editorial planning, marketing activities, vendor and invoice management, website and listing updates, promotional collateral, competitor benchmarking, and coordination with internal departments and external agencies. Maintains brand compliance, guest databases, image libraries, and corporate marketing guidelines while supporting hospitality promotions and communications.
Summary Generated by Built In
The overall scope of the Marketing Coordinator is to assist the Asst. Director of Marketing and Communications to position and promote Kempinski Hotel Muscat and its outlets as the market leader through Marketing activities as well as to ensure compliance with the Kempinski brand.
Key Responsibilities
MAIN RESPONSIBILITIES
- Provide administrative/secretarial support for the marketing office.
- Coordinate and arrange appointments and schedules.
- Maintain filing system.
- Handle phone calls.
- Develop monthly Social Media content creation, photo and video editing and monthly editorial plan with caption generation.
- Handle daily correspondence/financial documents such as purchase order, expenses claims, etc.
- Handle all agencies/vendors invoices and act as point of contact for billing matters.
- Assist Asst. Director of Marketing and Communications in creating and implementing all Marketing activities, including but not limited to:
▪ Promotions and packages
▪ Advertising
▪ Market analysis
▪ Photo-shoot and video-shoot
- Maintain hotel listings in online and offline media, in-house and external.
- Handle site inspection.
- Maintain a guest database for mailings.
- Play support role of Asst. Director of Marketing and Communications in liaising with F&B department, for the monthly F&B promotions.
- Assist in the creation of the marketing plan.
- Conduct competition checks and benchmarking on a regular basis.
- Create office presentations if needed
- Create, coordinate and maintain give-aways and collateral.
- Upload and maintain picture storage and distribution systems
- Provide content and images for websites according to CI.
- Ensure content and photography of 3rd party websites is maintained.
- Ensure compliance with Corporate Identity guidelines
- Maintain updates of corporate marketing guidelines and inform colleagues.
- Attend marketing relevant meetings.
- Communicate and coordinate with internal departments, especially sales, E-Commerce and digital, as well as creative agencies and suppliers.
- Stay updated with the latest developments in the hotel including all activities, promotions, rates of the hotel.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise
EDUCATION: Bachelor Degree in Hospitality or in Marketing or Apprenticeship in Hospitality
EXPERIENCE: To fill the position, one of the following is required:
EXPERIENCE: To fill the position, one of the following is required:
- Minimum 6 months to 1 year of experience or internship in marketing, social media management, or content creation.
- Basic understanding of marketing principles, social media marketing strategies, and social media platforms.
- Hands-on experience in creating engaging social media content, including photography, short-form videos, Reels, and Stories.
- Familiarity with content planning, social media trends, audience engagement, and basic performance analytics.
- Basic knowledge of content creation and editing tools such as Canva, CapCut. Adobe Creative Suite is a plus.
- Strong creative thinking, visual storytelling, and written communication skills.
- Experience in hospitality or lifestyle brands is an advantage but not a requirement.
LANGUAGE:
- Ability to work and communicate in a multinational environment:
- English – excellent oral and written skills
- Additional language - beneficial
COMPETENCIES:
- Knowledge of Marketing basics
- Knowledge of graphic and print technical terms
- Knowledge of content creation and basic video editing
- Knowledge of social media insights and trends
TECHNICAL COMPETENCIES:
- Excellent skills in Microsoft office
- Excellent knowledge in Canva, Capcut, VN and Instagram “Edits”
- Creative programmes such as photo-shop, indesign etc is a plus but not mandatory
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- Bachelor’s degree in Hospitality or Marketing, or an apprenticeship in Hospitality
- Six months to one year of experience or an internship in marketing, social media management, or content creation
- Basic understanding of marketing principles, social media marketing strategies, and social media platforms
- Hands-on experience creating social media content, including photography, short-form videos, Reels, and Stories
- Familiarity with content planning, social media trends, audience engagement, and basic performance analytics
- Knowledge of Canva, CapCut, VN, and Instagram Edits
- Strong creative thinking, visual storytelling, and written communication skills
- Excellent English oral and written communication skills
- Excellent Microsoft Office skills
- Knowledge of graphic and print technical terms
- Knowledge of content creation and basic video editing
- Experience in hospitality or lifestyle brands
- Knowledge of Adobe Creative Suite, Photoshop, or InDesign
- Additional language proficiency
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
