Marketing Consumer Protection Specialist

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

The Marketing Compliance Specialist is a key role within 2U’s consumer protection regime, responsible for ensuring compliance with consumer protection standards.

The primary focus of the position is the review of 2U marketing materials / content, to ensure alignment with legal requirements and 2U internal standards and best practices. This individual is a member of the Compliance team and acts as a key Compliance stakeholder in supporting marketing and other teams in the creation of marketing and outreach materials. Members of this team work collaboratively with marketing and student engagement staff across all business lines on an enterprise wide basis.

The role functions in a semi-embedded manner, working cooperatively and in deep partnership with the marketing and creative teams to ensure transparency, accuracy and accountability in marketing content.  

• Act as first level compliance reviewer and approver for marketing assets to ensure adherence to content standards. 

This includes reviewing, commenting, and providing guidance on marketing asset tickets to support compliance requirements while helping marketing and student engagement achieve their business objectives. Oversight and review spans various categories of content including:

• Program websites;
• Email marketing content;
• Demand gen portal properties;
• Inbound media; and
• Student Engagement training and program handbooks.
• Conduct periodic audits, both systematic and ad hoc, of sales and marketing materials across the 2U portfolio to ensure ongoing compliance with standards.
• Work cooperatively with the creative and brand teams to ensure that partner style guide requirements are appropriately reconciled with 2U marketing content standards.
• As required, identify and escalate sensitive content to relevant Legal and Compliance stakeholders for additional review.
• Identify opportunities to drive cross-functional alignment between marketing and student engagement leadership and 2U’s marketing compliance function. This includes working cooperatively with key marketing stakeholders to identify and solve process and workflow issues.
• Support Director in identifying areas where standards and / or training require development or change to meet evolving regulatory needs or evolution of the business.

The scope of the Compliance team’s responsibility is enterprise-wide and continues to evolve as the business grows organically, introduces new servicing strategies, expands internationally, and undertakes and integrates acquisitions. Because of this continuing evolution, some aspects of the role may evolve over time.

• Bachelor's degree with relevant coursework (journalism, communications, English, marketing)
• At least two years of experience working in a high-volume throughput and/or deadline-driven environment
• Ability to meet strict deadlines while prioritizing and managing multiple projects simultaneously
• Experience developing and sustaining collaborative cross-functional relationships in a business or educational institution

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: [email protected]. 

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.