EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
As a Marketing & Communications Specialist, you’ll partner with business leaders to deliver engaging content, integrated campaigns and stakeholder initiatives across a diverse range of audiences, including employers, injured workers, brokers and industry partners.
Using your strengths in multi-channel communications, digital marketing and storytelling, you’ll help strengthen relationships, showcase EML’s expertise and drive meaningful engagement and business outcomes.
This will be a full time, permanent position based in the Melbourne, with flexibility to work from home up to 3 days per week.
YOUR RESPONSIBILITIES
- Develop and deliver strategic marketing and communications plans aligned with business priorities.
- Partner with senior leaders and subject matter experts to create clear, compelling communications.
- Lead integrated campaigns across digital, social, email, content and events.
- Manage marketing materials from concept through to delivery, ensuring brand consistency.
- Plan and deliver internal and external events, conferences and stakeholder initiatives.
- Track campaign performance and use data to improve future activity.
- Identify opportunities to strengthen EML’s reputation, brand awareness and industry presence.
ABOUT YOU
- Minimum three years’ experience in a marketing and communications role within a complex or regulated organisation.
- Demonstrated experience developing and delivering multi-channel campaigns from end to end.
- Exceptional writing and editing skills across digital, social, email, web, video and executive communications.
- Proven experience partnering with senior leaders and influencing a broad range of stakeholders.
- Hands-on experience using content management systems, SharePoint, Canva and email marketing platforms.
- Strong understanding of brand governance, campaign reporting and audience engagement.
- Experience within insurance, financial services, healthcare or another regulated industry will be highly regarded.
- A relevant qualification in communications, marketing, journalism or public relations is desirable.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
Skills Required
- At least three years of experience in a marketing and communications role within a complex or regulated organization
- Experience developing and delivering multi-channel campaigns from end to end
- Exceptional writing and editing skills across digital, social, email, web, video, and executive communications
- Experience partnering with senior leaders and influencing a broad range of stakeholders
- Hands-on experience with content management systems, SharePoint, Canva, and email marketing platforms
- Strong understanding of brand governance, campaign reporting, and audience engagement
- Experience in insurance, financial services, healthcare, or another regulated industry
- Relevant qualification in communications, marketing, journalism, or public relations
EML Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EML Group and has not been reviewed or approved by EML Group.
-
Flexible Benefits — Hybrid work and rostered‑day‑off arrangements (such as a 9‑day fortnight or monthly RDO) provide meaningful schedule flexibility. These options can help balance high‑pressure roles with predictable time away from daily duties.
-
Parental & Family Support — Paid parental leave for primary and secondary carers and family‑oriented initiatives signal concrete support for caregivers. Some materials also reference superannuation coverage alongside parental leave.
-
Wellbeing & Lifestyle Benefits — Employee wellbeing is supported through EAP and internal care programs, discounted private health insurance and gyms, flu shots, and retailer discount programs. These offerings broaden total rewards beyond base pay.
EML Group Insights
What We Do
At EML we take great pride in helping people get their lives back after a workplace injury. Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support. Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference. We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back
