Marketing Assistant (ENR0004)

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Role: Marketing Assistant 
Location: Makati | Hybrid Work Arrangement (2-3 days onsite a week)

About Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

JOB OVERVIEW
As a Marketing Assistant, you will play a dual role by performing marketing activities for the company, as well as assisting the implementation of Salesforce marketing solutions for our clients.
Internally, you will assist in building and engaging our client base, by helping develop assets and deploy campaigns that will drive the long-term growth of the company. Your responsibilities will be related to executing effective marketing strategies, assisting with campaign and asset development, and analysing performance across multiple channels. You will also create marketing assets for Enrite’s website, marketing systems, and social media platforms, while supporting our sales, delivery, and client success teams with internal and external communications. Additionally, you will help with the coordination of the company events.
For our clients, you will assist in the implementation and support of Marketing Cloud Account Engagement (formerly Pardot) and Marketing Cloud Engagement (formerly Marketing Cloud). This includes developing assets such as landing pages, forms, email journeys and templates, as well as supporting the client in implementing their marketing strategy and adopting new software.
DUTIES AND RESPONSIBILITIES

Marketing Technology

• Learning and working with various types of software for digital marketing, including Marketing Cloud Account Engagement.
• Perform Configuration in Marketing Cloud Account Engagement and Salesforce.

Research, Analysis, Data and Trends

• Conduct market research and analyse trends to identify new market opportunities.Assist in analysing marketing data (campaign results, conversion rates, traffic etc.) to help shape future strategies.
• Undertaking competitor research and analyses.
• Maintain good quality marketing data in company’s Salesforce CRM.
• Utilise client data to analyse and interpret client/vendor interactions and identify requirements to improve the client experience.

Planning and Executing Marketing Programs and Campaigns

• Work with external agencies and vendors to execute marketing campaigns.
• Communicate marketing plans, campaign results and project recommendations to the leadership team 
• Assist in the development and execution of marketing campaigns, including email marketing, social media, content creation, and events.
• Collaborate on the creation of marketing materials such as brochures, presentations, and digital assets.
• Manage and update the company’s website and social media profiles according to content schedules in collaboration with the Marketing, Sales and 

Client Success teams

• Assist with the planning of all marketing and advertising materials to support the Company’s strategic growth plans.
• Submit ideas for marketing programmes designed to enhance and grow the company’s brand.
• Monitoring active marketing programmes and developing ways to improve those campaigns.
• Liaise with external vendors, including Salesforce, to execute promotional events and campaigns.
• Monitor and report on the effectiveness of marketing campaigns, providing insights and recommendations for improvement.

Website, SEO, and Advertising

• Create and update website content in line with the company’s requirements and best practice Search Engine Optimisation (SEO)
• Monitor website traffic and SEO performance using tools such as Google Analytics, and provide regular reports.
• Assist in planning, creating, and managing online advertising campaigns across platforms such as Google Ads and social media.
• Monitor and analyse the performance of advertising campaigns, adjusting strategies to improve ROI and reach campaign goals.

Marketing Assets and Copywriting

• Produce and design a range of digital and offline assets and visually engaging content for use across print and digital marketing channels in line with our brand guidelines.
• Create marketing assets for the company’s Marketing Cloud Account Engagement, Qwilr (proposal tool), website and other marketing platforms.
• Create marketing materials such as white papers, case studies, and presentations.
• Write, proofread, and edit creative and technical content across different media.
• Ensure creative marketing materials undergo regular review and adhere to brand guidelines.

The Company Brand

• Help ensure internal and outgoing collateral and marketing assets follow the brand guidelines

General

• Undertake marketing and communications-related duties as required.
• Providing administrative support to the marketing and sales team.
• Client Work - Marketing Cloud Account Engagement & Marketing Cloud Engagement Implementations
  

Create marketing assets for the client's MCAE, MC, and website.

• Help clients establish goals and objectives in order to reach their clients through appropriate marketing channels (digital and traditional).
• Perform configuration in MCAE, MC, and Salesforce.
• Assist with developing assets and configuration in demo MCAE, MC, and Salesforce environments in order to engage potential clients.
• Ensure marketing work on projects meet timeframe and budget.
• Relationship Management
• Proactively support and build relationships with other areas of the business.
• Liaise with external providers.
• Contribute to a cohesive team environment.
• Create a good working environment with open communication.

Work Health and Safety

• Comply with company and statutory WHS policies, standards and procedures.
• Lead by example to instigate and follow safe work practices
  
• Promote the physical security of our people and assets

Company Strategy

• Actively promote a positive image of the company at all times
  
• Contribute to the company objectives by assisting in the development of a culture of continuous improvement
• Cooperate with other staff to achieve defined work objectives and outcomes
• Contribute to team planning and achievement of company goals
  
• Actively demonstrate and promote the company’s core values of zero waste, ownership, pragmatism, integrity, and curiosity

Compliance

• Ensure compliance with all company policies and procedures and statutory and legal requirements
  
• Ensure all company expenditure is incurred as per the relevant approval processes
  
• Use all information systems in an appropriate manner

QUALIFICATIONS

• Bachelor’s degree in marketing, journalism, communications or a related field is desired, or relevant marketing experience.

Skills and Attributes

• Passionate and a strong understanding of brand, communications and marketing principles
• Solid computer skills, including MS Office and Google Workspace, marketing software (Pardot, Marketo etc., CRM (Salesforce etc.) and applications (Web analytics, Google Adwords etc.)
• Understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
• Working knowledge of HTML and CSS is desired.
• Organised, team-focused, detail-oriented, energetic, creative
• Experienced in implementing latest technologies to generate, organise, manage and distribute marketing assets.
  
• Effective visual literacy abilities and strong writing skills.
  
• Collaborative style, with an ability to engage with a broad range of internal and external stakeholders.
• Demonstrates initiative and drives their own individual performance.
  
• Ability to efficiently build rapport and maintain positive working relationships.
  
• Ability to work autonomously and within a team.
• Have exceptional attention to detail.
• Ability to work in a fast-paced environment.
  
• Demonstrated aptitude for learning new technologies

Experience

• 1 or more years of digital marketing experience in a corporate, or agency environment.
• Experienced in latest technologies e.g. Microsoft Office and Google suite, Zoom, and key Adobe tools.
  
• Experience in working to and exceeding targets.

Knowledge

• Understanding of key branding, marketing and communications concepts.
• Knowledge and understanding of Salesforce is desired
  

What's in It for You:

• Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
• Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces: Conducive for productivity and creativity.
• State-of-the-Art Security: Ensuring your safety and peace of mind.
• Game Rooms: Take a break and unwind with our recreational facilities.
• Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
• Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
• Global Impact: Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.